Following some time-consuming adventures, I would like to share with the readers the
experience of independent travel with disability abroad. Main points:
- The disabled customer cannot rely on local travel agents
and the reservation offices of the international rental companies.
NOT AVAILABLE usually means either:
don't know OR don't want to deal with it and take risk.
Non-standard rental costs them more in communication and time, and they feel they can't charge
the client for it. Agents specializing with disabled travellers
usually push organized tours and cruises, not means for independent travel.
- The best way to rent a car when travel agents give up is to contact
the rental companies directly in the destination city or airport. THe
best way is communicating by fax (sometimes Email is also available).
The numbers may be retrieved with the help of the phone company's
operator or from Internet sites.
- Consider using portable hand-controls system.
One of the vendors (Lynx)also helps finding rental cars
in various countries.
- Availability in the USA seems to be the best, including adapted vans, RV's.
Country-specific info is provided here for
Europe, Australia, Southern Africa and North America.
- The types of hand-controls offered
by the companies are very different and strange in many cases.
For the safety of the driver and to avoid unpleasant surprises there should be an
international standard.
- Beware of small (or local) rental companies.
Some of them take advantage of the special needs of handicapped drivers.
They offer old cars with hand-controls at very high prices, limit rental terms and offer
bad service.
- There are some alternatives for transportation abroad, but none
is better than car-rental for independent travel.
- Fax is better than phone because of language ''problems'' in many places.
Fast written communication may save a lot of misunderstandings. In some cases even E-mail
may work.
- Usefull info may be retrieved with the help of your embasies in the destination
country, ministry of work/welfare there, handicapped organizations etc.
I found an adapted car in Spain with the help of our embasy in Madrid.
- PARKING is a problem in many cities. In developed countries
there are reserved spaces for disabled. Some of them are intended for
regional badge holders only (e.g. London, UK). In most places I visited an improvised
handicapped sign ()
with a note like ''disabled tourist'' is OK with most (not all)
policemen. On the other hand, since some countries suffer from ussge of faked
badges, using an improvised may lead to unpleasant incidents.
Please read also the following note from
Carol Randall:
There have been many advances in opening up travel opportunities for
persons with disabilities. One such advance benefits the increasing
numbers who wish to take driving vacations in Europe.
In 1997, the European Conference of Ministers of Transportation (ECMT)
passed a resolution that will make it easier for persons with disabilities
to operate private vehicles in Europe. When travelers park, they display a
document that shows the international symbol for persons with disabilities,
as well as the name of the holder of the document. Starting January 1999 a
traveler in a ECMT country with a parking document can get the same parking
facilities as a citizen of that country, provided the traveler is from an
ECMT member country or from an associated member country. Since an
increasing number of motorists with disabilities are coming to Europe from
the United States and Canada, the resolution recognized parking permits
issued to drivers from these countries as well. (Taken from the spring
issue of the Canadian Transportation Agency's publication ''Moving Ahead'').
See also
Global Access.
A very detailed page about parking for disabled British drivers outside the UK is
provided by the UK
Department for Transport.
I would like to suggest that the UN will design a unified disabled parking
permit (badge) that will be issued and recognized by all UN members.
The badge should be personal (not containing specific car's number).
It must contain some elements against counterfeit.
- When concentrating several days in a single city (especially London,
New-York, Rome, Tel-Aviv and Paris) consider giving up the car and rely
on taxies and other alternatives.
In London taxies and even some buses are adapted for disabled
persons. You may find it even cheaper and advantageous, since it forces
you to mix more with the local crowd. Parking is very hard in the
above-mentioned cities. Some cities offer wheelchair-adapted buses.
- When possible, avoid flights if the distances permit travel by car.
Airport
procedure and car replacement may take a long time. Since Sep. 11 2001 security is
tighter and screening may be unpleasent (to say the least) for disabled persons.
Warning: verify insurance limits and availability of breakdown services when
taking rented cars accross borders.
- Upgrades are very nice for most drivers, but may be
problematic. Upgrading from a spacious Opel or Ford to a sporty BMW or
Golf may be fun to drive, but hard with a wheelchair or difficult to get
in with long legs.
- Beware of hand-controls with manual gearbox!
Why do most companies offer popular manual cars and only expensive automatic
models?
- Many persons with right leg injury need left gas pedal.
Some rental companies offer it upon request, it is not mentioned in most
Web sites and brochures (with the possible exception of
Mietauto and
Budget of The Netherlands).
A good idea may be to get used to hand-controls as the last option.
- In 1993 the UN issued ''The Standard Rules on the Equalization of Opportunities for
Persons with Disabilities''. Among other things they say:
''States should initiate measures to make places for recreation and sports, hotels, beaches,
sports arenas, gym halls, etc., accessible to persons with disabilities...
Tourist authorities, travel agencies, hotels, voluntary organizations and others involved in
organizing recreational activities or travel opportunities should offer their services to all,
taking into account the special needs of persons with disabilities.''
They also say that ''Although not a legally binding instrument, the Standard Rules
represent a strong moral and political commitment of Governments to take action to attain
equalization of opportunities for persons with disabilities''...
Related links (random order):
General Car-Rental and Travel Advices.
Following tips,
which are not specific to disabled drivers, are important for ones
who rent cars for the first time or travel to a new destination.
Insurance is a very tricky subject. In some cases the basic rental rate seems to be
very reasonable, but when you come to pick up the keys, they offer an insurance cover you
can't refuse, otherwise you may be liable to pay huge sums to a third party
in case of accident. If you take this cover, it may double the total fee.
In a certain case I found that if the car is rented most of the time,
the insurance alone may cover the price of a new car after 2 years or less.
Rates
Rates change from country to country even in the same class and
car-rental company. In Europe some borders are open, so it may turn out cheaper
to rent a car in a central European country and drive it to the desired
destination. A possible exception is a very short business mission.
Automatic transmission
is considered luxury in Europe.
Car-related crime
Car-related crime is a problem with various levels of risks. Don't leave money and
valuable things in the car. A station wagon/van without original luggage cover may
also be a problem if you leave suitcases there. In some places you'll get a list of warnings
and suggestions with the keys. Road-rage (driver's violence) exists
even in some civilized countries. Avoid conflicts with other drivers even when you
feel you are right.
Air Condition
Air Condition is considered luxury in most Europe. Driving a black car without
air-condition in hot summer days may not be pleasent even in northern Europe.
This is especially true for those who wear braces and other equipment.
Mobile phone
Mobile phone may be a good idea as a kind of insurance in case
of breakdown, accident or other problems. Price range is huge and should be checked close
to travel date. Avoid usage while driving. In some cases
cell-phones are cheaper to use than coin (or credit-card) operated public phones
or hotel phones!
Check also coverage
in your destination. There may be no service in rural areas.
It is advisable to prepare in the phone's memory a list of taxi and breakdown
service phone numbers. Some taxi companies
keep the caller on-line so much time that the call costs more than the
taxi ride. Check your exact location (street, building name/number)
before calling them.
Please feel free to contact me at:
.
Usefull information will be included in future versions.
Disclaimer:
1. The author has no commercial interest in any of the mentioned companies.
Their name / links are given only as illustration and service to
potential customers.
2. Some companies may have discontinued or changed services.
The author takes no responsibility for consequences of such changes.
3. The author takes no responsibility for any mis-haps occuring while
using the above-mentioned services.
4. The author will add reference to any relevant services brought to his
attention in the coming updates to the site.
5. The author cannot test all the services mentioned here personally.
Notes:
- URLs tend to be moved or removed temporarily (communication problems etc.) or
permanently. When I detect a dead link I mark it with (??) or
overstrike.
When problem persists and no alternative link found, I remove it.
- The author cannot test all the services mentioned here personally.
Readers are encouraged to share their experience with the author for the
benefit of other readers.
- The site is listed in
YAHOO transportation resources for disabled persons and other databases.
- The available search engines display mostly sites in English when
keywords are given in English. If you speak another language, please
search and let me know about relevant URL's.
- A comprehensive alphabetical index is
maintained by the author.
- The site has minimum graphics and no Java to enable fast load using any
browser and modem combination. It can be viewed also with the textual Unix/DOS
browser lynx.
- Due to SPAM activity using ''spiders'' searching automatically for email addresses, I removed
all the usual address links. They are replaced by pictures with the printed address.
Sorry about the inconvenience.
Address: .
Revised: 6/2004.