Was Service

                When making your reservation               Excellent         Good        Average        Poor             

                                           Quick?                                                                                      

                                            Polite?                                                                                      

                                            Efficient?                                                                                 

               When arriving to the house                     

                                           Quick?                                                                                      

                                            Polite?                                                                                      

                                             Efficient?                                                                                 

                When staying at the house 

                                           Quick?                                                                                      

                                            Polite?                                                                                      

                                            Efficient?                                                                                 

      The House

                                                                               Excellent         Good        Average        Poor             

                              Overall opinion?                                                                                      

                              Comfort?                                                                                                 

                              Facilities?                                                                                              

                                                                      Cleanliness?                                                                                            

                                                                      Bathrooms?                                                                                             

                                                                      Linnens?                                                                                                 

      The Staff

                                                                     Excellent         Good        Average        Poor             

Housekeeper

                             Politeness?                                                                                             

                             Availability?                                                                                           

                              Efficiency?                                                                                             

              Cook

                                                                     Politeness?                                                                                             

                                                                     Availability?                                                                                           

                                                                      Efficiency?                                                                                             

                              Maid

                                                                     Politeness?                                                                                             

                                                                     Availability?                                                                                           

                                                                      Efficiency?                                                                                             

                            Were you at any time asked for a tip or the last day for a higher tip?    yes        no

                          Did you forget or lost any items in the house?  

                         May we use you for future reference?   yes        no

Thank you

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