Lope De Vega, Benidorm, Alicante, Spain

20 day intensive training course on the BaaN Product.

Fluent to Mother tongue in both English and Spanish.

I am a highly motivated professional who can offer any potential employer a worker who is confident of providing work of an exceptional standard. Having worked in positions of responsibility and customer relations over recent times I have learnt to present myself professionally. I have adopted a manner of presentation both physically and orally which is of a high standard and is sure to satisfy prospective employers

Director - Head of European Operations

NovaSoft Europe is part of a corporation with over 450 employees in the USA, the company has offices in Singapore, India and now the UK. I am responsible for opening the European operations, We have successfully under my leadership established our European headquarters. With a small team I have quite a substantial number of consultants working both in England and in Europe, Due to the small recession in the IT Industry together with a very strict hiring policy the task was made especially difficult. My main achievement in this first year has been to establish our different practices, such as the ERP Division, Client Server division, as well as streamlining the practice and contracting staff both Consultants and office based, I have also been the front man speaking to Chamber of Commerce Members, Invest in Britain Bureaux, Corporate Bankers, Leasing companies etc to get NovaSoft into a stable and trusted position, The task of credit was especially difficult in the early stages as NovaSoft did no have any Credit history in the UK.

Systems International Group

Senior Recruitment Consultant

Duties:

Leading a team of IT recruitment consultants, placing IT Managers, Project Managers and implementation consultants throughout Europe, both permanent and contractors. This job involves dealing with top management both clients and candidates evaluating resumes and matching them to the right opportunity, specialising in BaaN and Peoplesoft software packages, but also placing other professionals of the IT world,

Achievements:

I was only in this position for 6 months before being headhunted to join NovaSoft, I placed a number of consultants and had over 30 candidates on interview when I left the company. I also placed 2 consultants on my last day. I successfully created a database of over 100 Baan Customers and managed to create a good rapport with the major conusltancies as well as motivating and setting targets for me and the team.

Working on The Baan Project as a presales consultant.

Duties:

Calling both Financial and IT Directors in Spain and the UK, discussing the software and hardware needs of the company and offering a total enterprise solution for them, very high profile conversations dealing with delicate issues such as budgets, production needs, timeframes, etc

Achievements:

Constantly over achieved my targets, product trained all new members of staff, motivated the team and Operations Manager, Held briefs and debriefs, set targets, lead presentations with our clients, both in Spanish and in English.

Toshiba Warranty Help Desk and Unisys Bilingual operator

Duties:

Taking calls from both customers and engineers, logging calls for customers and then passing it on, making sure that an engineer attends the call, ordering and arranging shipments of parts, On the Toshiba Laptop support desk, (World-wide) troubleshooting and giving first line support, deciding if it is a Hardware or Software problem and either try to phone fix or arrange for the laptops to be collected for repair. Before leaving for Merchants this was my main employment and I was employed full time as a trainer, instructing the new staff on the use of the SRMS system and giving constant Telephone Technique training and assessments.

Student Union Operations Manager.

Duties:

Responsible for the Student Union Bars, Security and Entertainment, including staff recruitment, training, banking, costing and budgeting, and the general day to day run of the operation.

1992-1994: Royal Caribbean Cruise Lines. Bar Tender to Head Restaurant Waiter.

1990-1994: Casanovas Night Club. Club Manager.

1986-1990: The Dolphin Pub. Assistant Manager.

. HOBBIES AND INTERESTS:

Keen golfer, I also play keyboards and drums, I have built several PC's and have my own homepage as well as the company recruitment page on the WWW that i am constantly updating. Used to play Football but am now more into watching it, I love to cook, maybe because I love eating and generally like to enjoy the good times, hard work and hard play