StormRaiders

To All My friends .. Sorry that the domain has been down so long. My hosting provider Web.com www.web.com tells me it should be back up in 24-48 hours. Please feel free to contact them and complain. Again I am sorry =(

Please send all hate mail to me at jesterx93@yahoo.com 

Here is the history of the support from web.com.. yea they seuck!

TICKET STATUS:
----------------------------------------------------------------

Your request has been escalated to a specialized group.

Ticket Number: 5222164

Opened on: 6/3/2008 11:59:19 AM

Issue History on Ticket:
6/3/2008 11:59:19 AM - Antonette G.:
Tim's site is down.



Solution History on Ticket:



We are reviewing your issues and will provide an update when your ticket status changes.


We appreciate your business. Thank you for being a Web.com customer.

Sincerely,

Web.com Customer Support
Contact us online @ https://support.web.com


PLEASE NOTE: If you wish to contact us, please do not reply to this message but instead go to https://support.web.com and create a support ticket. This allows us to provide a faster response and to track ongoing issues. Unfortunately, e-mail replies to this message will not be read or responded to. Thank you.


Dear Tim,

This e-mail is to update you to your recent support request.

TICKET STATUS:
----------------------------------------------------------------

Your request has been escalated to a specialized group.

Ticket Number: 5226580

Opened on: 6/5/2008 1:33:05 PM

Issue History on Ticket:
6/5/2008 1:33:07 PM - Mary G.:
Tim Gibbs called wanting a downtime credits because his website has been down for 4 days.



Solution History on Ticket:
6/5/2008 1:37:25 PM - Mary G.:
Dear Tim Gibbs,

Thank you for contacting Client Services in wanting a downtime credits because your website has been down for 4 days. Your inquiry has been received and requires further attention. I have escalated your ticket to our CLIENT SERVICES ESCALATIONS group for further review. Once a resolution is obtained, you will be notified by e-mail. We appreciate your patience while we strive to resolve this issue in a timely manner. We do apologize for any inconvenience this may cause you. Kindly wait for 24-48 hours of feedback.

Please contact us should you have additional issues or questions.  Your ticket number is 5226580. You may login to our support site at http://support.web.com for updates to existing issues or to open a new ticket.

Thank you for contacting Web.com. We appreciate your business.

Regards,

Mary Grace S.
Client Services
Got Questions? Get Answers! http://answers.web.com/







We are reviewing your issues and will provide an update when your ticket status changes.


We appreciate your business. Thank you for being a Web.com customer.

Sincerely,

Web.com Customer Support
Contact us online @ https://support.web.com


PLEASE NOTE: If you wish to contact us, please do not reply to this message but instead go to https://support.web.com and create a support ticket. This allows us to provide a faster response and to track ongoing issues. Unfortunately, e-mail replies to this message will not be read or responded to. Thank you.


Dear Tim,

This e-mail is to confirm your recent support request has been resolved.

TICKET STATUS:
----------------------------------------------------------------

Status: ..................................

Ticket Number: 5233643

Opened On: 6/10/2008 11:25:26 AM

Domain Name: jesterx.com

Issue: Web/Web site down

Problem Description:
6/10/2008 11:25:26 AM - Marvin S.:
Tim Gibbs called in because his website is down.



Solution History On Ticket:
6/10/2008 11:44:45 AM - Marvin S.:
Dear Tim Gibbs,

Thank you for contacting Technical Support regarding your site down. We apologize for any inconvenience this may have caused you.

I need to inform you that we are currently experiencing an issue on your hosting platform. Our engineers are investigating the situation in order to determine the fastest path to resolution. During this time, you might experience issues when trying to access your Web site or administrative control panel. We appreciate your patience as we work to resolve this issue.

Please contact us should you have additional issues or questions. Your ticket number is 5233643. You may login to our support site at http://support.web.com for updates to existing issues or to open a new ticket.

Thank you for calling technical support. We appreciate your business.

Regards,

Marvin S.
Technical Support.
Got Questions? Get Answers! http://answers.web.com/




If you are still experiencing issues that are not resolved by the solution presented above, please reopen this support ticket at https://support.web.com and provide further details.


We appreciate your business. Thank you for being a Web.com customer.

Sincerely,

Web.com Customer Support
Contact us online @ https://support.web.com