FAQ 2 Part C: Notes and Troubleshooting

SBNews vs. Newsbin

1) Which to use?

Advantages of each

2) Ther are several advantages of SBNews.

3) There are several advantages of Newsbin.

Shareware Nags

4) Many newsbots have shareware nags.

Filtering out Spam

What spam is

1) What is spam?
As described in FAQ 7, Usenet convention defines spam to be either:

Spam is bad.

To find out how to eliminate spam, see either the section on Newsbin or SBNews, depending on which one you use. There I will provide specific ways to eliminate spam. In this section, I will only give general background information.

What crossposts are

2) What are crossposts?

Spam filters

3) Both SBNews and Newsbin have a setting that allows you to eliminate crosposts.

4) Newsbin uses a minimum filesize filter to eliminate spam.

5) SBNews uses a minimum lines filter to eliminate spam.

General Tips

When reviewing what you have downloaded, I recommend you use ACDSee and sort the files in order of date modified. To do this, just click on the bar labeled "date modified". If you don't have a bar that says "date modified", there's an option to display it. If you do sort it by date modified, the most recent downloads will be on the bottom in this case. This has many advantages and should save you much time (if you know when to use it).

Be sure to use a good server.

Not all News Servers will have all of the posts (even though they are supposed to). Some don't even carry files (like Dejanews for example) but text mesages only. This is because not every computer will have a 24 hour T3 connection to the internet capable of handling gigabytes of transfers every day (including having over a hundred gigabytes of hard drive space to store it). As a result, one news server may differ greatly in quality compared to another. Newsbin is pretty good at working around this problem in that it searches through the servers that you specify and uses one server to fill in the posts that another missed.

Unlike Newsbin, SBNews allows only one news server. However, it is always better to have one good server than a thousand bad/decent servers, which is why I prefer SBNews.

Troubleshooting Tips

Notes on Troubleshooting

Important: Very often someone will tell me that SBNews or Newsbin isn't working. Most of the time, the problem is actually unrelated to the newsbot itself. When occasionally the problem does have to do with either SBNews or Newsbin, it's always because SBNews or Newsbin was not being used correctly. So, hopefully this section will address such concerns before you encounter them.

For the purposes of this section, I'll refer to only SBNews for the sake of simplicity, since most problems don't have anything to do with the Newsbot itself (though some do). 1) SBNews has two log windows that you should check first in the event of any problem.

Listing of Common Errors

1) Error: Cannot Connect.

2) Error: Unable to Resolve Hostname.

Note that there is also another possible cause for this error. The details aren't important, but if this is the case (and not the first possibility mentioned), then restarting SBNews will correct the error. If restarting doesn't correct the error, then it's probably the first scenario.

3) Error: Too Many Users, Permission Denied, or We Don't Like You.

4) Error: Unable to connect to Server.

5) Error: Asynchronous.

6) "I ran SBNews and it didn't download anything".

7) Error: User is broken.

Common causes of Problems

The following are a listing of critical problems roughly in order of how common they are. Minor problems are not included.

1) The person did not read the bright red flashing warning that appears two times in FAQ 2.

2) The person did not follow the instructions in Step 5 on being patient.

3) The person made a typo.

4) The person lives in an country or area where only one ISP is available, and that ISP intentionally restricts all access (*not* just some) to news servers

1