PROFESSIONAL BACKGROUND

FUNCTIONAL COMPETENCIES

Training

•  Cochair committee to create and implement new corporate associate orientation program.  After first year of successful implementation, redesign program to include regional associates.
•  Facilitate all mandatory DDI internal training including performance management, new employee orientation, and customer service training.
•  Instruct DDI programs for clients; Service Plus, Targeted Selection, Maximizing Performance, Interaction Management, and Techniques for an Empowered Workforce.
•  Conduct resume writing seminars for Carlow College New Choices program.

Recruitment

•  Write professional and technical job descriptions, as well as newspaper, technical journal, and website ads.
•  Identify and coordinate recruitment activities at professional conferences, job fairs, nonprofit organizations and company outsourcing.
•  Research and identify recruiting sources to reach organizational objective; create a more diverse workforce.
•  Initiate and implement campus recruitment activities at appropriate colleges and universities.
•  Use Resumix software to develop job criteria, search database and identify appropriate candidates.

Assessment and Selection

•  Develop and implement selection processes for managerial, consultant, financial, technical, and clerical positions.
•  Manage assessment centers for internal managerial candidates; write final reports; and provide face -to-face candidate feedback.
•  Perform a variety of functions for client projects, including job analysis, assessment administrator, interviewer, assessor and role player, and written reports for manufacturing and service industries.
•  Conduct impact assessment of associate orientation program and present results and recommendations to total quality steering committee.

Employee Relations

•  Consult with managers on corporate business strategies, department structures, staffing needs, and recruiting goals.
•  Conduct exit interviews and compile data to suggest trends.
•  Counsel associates regarding career paths/opportunities, performance, and salary issues.
•  Counsel managers regarding performance issues and legal documentation.

PROFESSIONAL EXPERIENCE

1985-1997: Development Dimensions International
Recruiter-Created job descriptions and job criteria.  Executed all recruiting functions for professional and clerical positions.
Human Resources Coordinator-Facilitated training programs for associates and clients.  Create and interpret company policies and procedures for associates and managers.  Researched and recommended purchase of resume-tracking software.  Administered sales incentive system.

1984-1985: MBD Inc.
Administrative Assistant/Word Processor-Two long-term temporary assignments with Westinghouse Electric Corporation, Telecommunications Division and Nuclear Division.

1981-1984: Solid State Measurements, Inc.
Administrative Assistant-Comprehensive support for Vice President of Sales & Marketing.  Functioned as the office manager.

1979-1981: Franklin Regional School District
Elementary Teacher-Instructed students in grades two, four and five, held bi-annual parent conferences, and evaluated district reading curriculum.
 

EDUCATION AND TRAINING

DDI Training

Workshops

Professional Affiliations