| Windsor, Ontario | kgsales@sympatico.ca |
My goal is to train and motivate individuals to reach their maximum potential.
| Toronto Dominion Bank | 1994-1995 |
| Customer Service Officer | |
- Analyzed customers' needs and recommended appropriate products and services.
- Researched and advised investment alternatives.
- Enriched existing client rapport and created new relationships.
- Resolved customers' problems and complaints.
- Increased efficiency of branch administration by enhancing and developing forms generated by computer.
| University Of Windsor | 1988-1993 |
- Studying and completing two Degrees.
| Child's Play Books | 1984-1988 |
| Area Manager -- Ontario and the Maritimes | |
- Motivated, supported, trained and developed Sales Managers, Unit Managers and Consultants--150 in total.
- Conducted training seminars to large and small groups across Canada and in international settings.
- Reported to Canadian Sales Manager and jointly developed personal and organizational goals and objectives.
- Gathered and evaluated information from managers and consultants to set new sales and training objectives.
- Travelled to England to assist in assessing potential products.
- Advised parents, educators and other interest groups on selecting fun and quality educational material.
| Mary Kay Cosmetics | 1979-1983 |
| Self-Employed Beauty Consultant | |
- Taught skin care program and glamour technique classes to small groups.
- Organized and maintained records.
- Scheduled and made individual and group presentations.
| John Moynahan Co-operative Homes | 1992-1996 |
| Vice President | |
- In team situation, enforce policies, devise new policies, and provide guidance and leadership for 120 members of John Moynahan Co-op.
| Community Action for Healthy Babies | 1993-1995 |
| Charter Member | |
- Created and produced, in team format, an informational film for Windsor residents regarding the risks associated with low birth weights.
| Breastfeeding Support Group | 1992-1994 |
| Co-founder and Member | |
- Assisted in creating Breastfeeding Support Group's mission and objectives.
- Contributed information and support to existing and potential participants.
- Certificate in Human Resource Management, in progress
- Bachelor of Commerce, University of Windsor, April 1993
- Bachelor of Arts, Psychology, University of Windsor, April 1990
- Proficient in Corel WordPerfect, Microsoft Works and HTML
- Practiced in Lotus 1-2-3
- Student Member, Human Resource Professional Association of Ontario, 1993-1995
