Thank you for taking time out to participate in our survey.
Here is the data we've collected.




SAMPLE SIZE: 99

ITEM: 1. How did you learn about UN's web site?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Recommendation of friend/relative
 13 13.13 *****
Through use of UN's publications/documentation
 20 20.20 *******
Learned while browsing the Web
 19 19.19 *******
Search Engines (such as yahoo)
 13 13.13 *****
Other links/ Advertisement
 2 2.02 *
Newspaper/magazine article
 0 0.00 *
guessed the URL
 22 22.22 ********
Other
 10 10.10 ****



ITEM: 2. What was your reason/reasons for visiting UN's site? (Please indicate as many as apply.)

COUNT: 99/99 responded.
Option count % total
Just browsing
 16 16.16 ******
Interested in general information and affairs of UN
 56 56.57 *******************
Interested in particular events of UN, such as: Kosovo, East Timor, etc.
 26 26.26 *********
Wanted to apply to study programs/job in UN
 47 47.47 ****************
Interested in a publication/documentation of UN
 29 29.29 **********
Doing research about UN or UN related topics
 44 44.44 ***************
Other
 8 8.08 ***



ITEM: 3. How many times have you visited this site during the last 30 days?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
<5
 39 39.39 **************
5-10
 21 21.21 ********
11-20
 18 18.18 *******
20-30
 11 11.11 ****
>30
 10 10.10 ****



ITEM: 4. How often do you visit this site?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1-5times/week
 44 44.44 ***************
5-10times/month
 35 35.35 ************
5-10times/year
 8 8.08 ***
Other
 12 12.12 *****



ITEM: 5. What languages' web page of Un.org do you prefer to use?

COUNT: 99/99 responded.
Option count % total
Arabic
 0 0.00 *
Chinese
 4 4.04 **
English
 93 93.94 ********************************
French
 9 9.09 ****
Russian
 0 0.00 *
Spanish
 3 3.03 **



ITEM: 6. When you visit UN's web page, on average, how many pages do you view?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
<5
 24 24.24 *********
5 -10
 54 54.55 *******************
11-15
 13 13.13 *****
>15
 8 8.08 ***



ITEM: 7. What section or sections have you visited/or would you like to visit ? (Please indicate as many as apply.)

COUNT: 99/99 responded.
Option count % total
About the UN
 58 58.59 ********************
Conferences and Events
 45 45.45 ****************
General Information
 53 53.54 ******************
Civil Society/Business
 9 9.09 ****
Audio, Visual, Webcast
 7 7.07 ***
Publications and Sales
 24 24.24 *********
Databases
 34 34.34 ************
What's New?
 35 35.35 ************
Peace and Security
 35 35.35 ************
Economic and Social Development
 39 39.39 **************
International Law
 22 22.22 ********
Human Rights
 34 34.34 ************
Humanitarian Affairs
 35 35.35 ************
UN News
 37 37.37 *************
UN Documents
 39 39.39 **************
UN Around the World
 34 34.34 ************
Other
 15 15.15 ******



ITEM: 8. When you visit un.org, on average, how long it takes you to find the information you need?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
<10 minutes
 54 54.55 *******************
<30 minutes
 34 34.34 ************
<60 minutes
 11 11.11 ****
<90minutes
 0 0.00 *
More
 0 0.00 *



ITEM: 9.Which section/sections' subject you think contains in-depth information?

COUNT: 99/99 responded.
Option count % total
About the UN
 29 29.29 **********
Conferences and Events
 11 11.11 ****
General Information
 16 16.16 ******
Civil Society/Business
 8 8.08 ***
Audio, Visual, Webcast
 3 3.03 **
Publications and Sales
 8 8.08 ***
Databases
 20 20.20 *******
What's New?
 7 7.07 ***
Peace and Security
 32 32.32 ***********
Economic and Social Development
 36 36.36 *************
International Law
 23 23.23 ********
Human Rights
 25 25.25 *********
Humanitarian Affairs
 24 24.24 *********
UN News
 16 16.16 ******
UN Documents
 23 23.23 ********
UN Around the World
 6 6.06 ***
Other
 11 11.11 ****



ITEM: 10-1 It's easy to use

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 19 19.19 *******
2
 50 50.51 *****************
3
 20 20.20 *******
4
 10 10.10 ****
5
 0 0.00 *



ITEM: 10-2 It is easy to locate information

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 12 12.12 *****
2
 31 31.31 ***********
3
 36 36.36 *************
4
 19 19.19 *******
5
 1 1.01 *



ITEM: 10-3 The best information sources about UN

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 25 25.25 *********
2
 35 35.35 ************
3
 29 29.29 **********
4
 8 8.08 ***
5
 2 2.02 *



ITEM: 10-4 I'd recommend it to others

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 32 32.32 ***********
2
 41 41.41 **************
3
 18 18.18 *******
4
 5 5.05 **
5
 3 3.03 **



ITEM: 11.Did you get the information you needed from your visit to un.org?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Yes
 81 81.82 ****************************
No
 18 18.18 *******



ITEM: If no, please explain:

COUNT: 21/99 responded.
Option count % total
The document is not included
 14 14.14 *****
The link is not accessible
 3 3.03 **
Lost in the search
 3 3.03 **
Too slow for loading
 4 4.04 **
Other
 2 2.02 *



ITEM: 12.Have you ever tried to use any information which you have found in un.org?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Yes
 86 86.87 *****************************
No
 13 13.13 *****



ITEM: If yes what type of document have you used?

COUNT: 78/99 responded.
Option count % total
United Nations Documentation: Research Guide
 34 34.34 ************
UN Secretary-General
 18 18.18 *******
Daily List of Documents Issued at Headquarters
 15 15.15 ******
Security Council
 18 18.18 *******
General Assembly
 23 23.23 ********
UN Conference Documents
 26 26.26 *********
Economic and Social Council
 28 28.28 **********



ITEM: 13-1 The menu is arranged clearly

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 16 16.16 ******
2
 50 50.51 *****************
3
 21 21.21 ********
4
 11 11.11 ****
5
 1 1.01 *



ITEM: 13-2 The index is well done

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 12 12.12 *****
2
 38 38.38 *************
3
 37 37.37 *************
4
 9 9.09 ****
5
 3 3.03 **



ITEM: 13-3 The graphics are well done

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 16 16.16 ******
2
 39 39.39 **************
3
 31 31.31 ***********
4
 9 9.09 ****
5
 4 4.04 **



ITEM: 13-4 Appeals to someone like me

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 17 17.17 ******
2
 41 41.41 **************
3
 28 28.28 **********
4
 12 12.12 *****
5
 1 1.01 *



ITEM: 14.What will you do when you have difficulties in searching?

COUNT: 99/99 responded.
Option count % total
Use Site Index
 28 28.28 **********
Use search
 76 76.77 **************************
Enter some possible sections and browse
 36 36.36 *************
Other
 8 8.08 ***



ITEM: 15.What would you like to see improved, if anything, about this site?

COUNT: 99/99 responded.
Option count % total
Subject
 34 34.34 ************
Currency
 16 16.16 ******
Index
 52 52.53 ******************
Menu
 29 29.29 **********
On-Screen form
 18 18.18 *******
Picture
 17 17.17 ******
Hypertext links
 25 25.25 *********



ITEM: 16.Which of the following sections would you be interested in learning more about through un.org? (Please indicate as many as apply):

COUNT: 99/99 responded.
Option count % total
About the UN
 23 23.23 ********
Conferences and Events
 23 23.23 ********
General Information
 22 22.22 ********
Civil Society/Business
 12 12.12 *****
Audio, Visual, Webcast
 11 11.11 ****
Publications and Sales
 17 17.17 ******
Databases
 27 27.27 **********
What's New?
 22 22.22 ********
Peace and Security
 31 31.31 ***********
Economic and Social Development
 41 41.41 **************
International Law
 31 31.31 ***********
Human Rights
 38 38.38 *************
Humanitarian Affairs
 34 34.34 ************
UN News
 24 24.24 *********
UN Documents
 26 26.26 *********
UN Around the World
 23 23.23 ********
Other
 7 7.07 ***



ITEM: 17.What other types of sites do you visit frequently on the Web? (Please indicate as many as apply)

COUNT: 99/99 responded.
Option count % total
Arts and Humanities
 33 33.33 ************
News and Media
 68 68.69 ***********************
Bookstores
 27 27.27 **********
Recreation and Sports
 12 12.12 *****
Business and Economy
 31 31.31 ***********
Computers and Internet
 17 17.17 ******
Regional
 22 22.22 ********
Education
 25 25.25 *********
Science
 14 14.14 *****
Entertainment
 36 36.36 *************
Reference
 14 14.14 *****
Social Science
 37 37.37 *************
Government
 46 46.46 ****************
Society and Culture
 30 30.30 ***********
Other
 19 19.19 *******



ITEM: 18-1 The Web is a secure place to find information

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 13 13.13 *****
2
 41 41.41 **************
3
 30 30.30 ***********
4
 14 14.14 *****
5
 1 1.01 *



ITEM: 18-2 It is easier to find information on the Web than other means.

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 28 28.28 **********
2
 35 35.35 ************
3
 24 24.24 *********
4
 9 9.09 ****
5
 3 3.03 **



ITEM: 18-3 It is faster to find information on the Web than other means.

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 37 37.37 *************
2
 38 38.38 *************
3
 13 13.13 *****
4
 8 8.08 ***
5
 3 3.03 **



ITEM: 18-4 I prefer to find information on the Web than other means.

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 34 34.34 ************
2
 28 28.28 **********
3
 21 21.21 ********
4
 10 10.10 ****
5
 6 6.06 ***



ITEM: 18-5 Online catalogs are better than printed catalogs.

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
1
 15 15.15 ******
2
 33 33.33 ************
3
 30 30.30 ***********
4
 17 17.17 ******
5
 4 4.04 **



ITEM: 19.Do you feel it is difficult to view the documents of un.org because of different formats?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Yes
 41 41.41 **************
No
 58 58.59 ********************



ITEM: If yes, please indicate the reason:

COUNT: 30/99 responded.
Option count % total
Do not have the particular software ( Adobe, RealPlayer, etc. )
 21 21.21 ********
The link for downloading is invalid
 14 14.14 *****
Other
 6 6.06 ***



ITEM: 20.What language do you speak ?

COUNT: 99/99 responded.
Option count % total
Arabic
 2 2.02 *
Chinese
 9 9.09 ****
English
 94 94.95 ********************************
French
 31 31.31 ***********
Russian
 10 10.10 ****
Spanish
 16 16.16 ******



ITEM: 21.Which of the following best describes you?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
College Student
 15 15.15 ******
Graduate Student
 71 71.72 ************************
Teacher
 0 0.00 *
Government official
 4 4.04 **
Organization employee
 3 3.03 **
Other
 6 6.06 ***



ITEM: 22.What is your age?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
<20
 4 4.04 **
20-25
 44 44.44 ***************
25-30
 45 45.45 ****************
30-35
 3 3.03 **
35-40
 2 2.02 *
>40
 1 1.01 *



ITEM: 23.What's your gender?

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Male
 24 24.24 *********
Female
 75 75.76 **************************



ITEM: 24.What's your continent? (please indicate country)

COUNT: 99/99 responded.
Option count % total
Unanswered
 0 0.00 *
Africa
 3 3.03 **
Asia
 21 21.21 ********
Europe
 52 52.53 ******************
North America
 16 16.16 ******
South America
 3 3.03 **
Austrilia
 4 4.04 **


1