TECHNICAL QUALIFICATIONS
PROFESSIONAL ACCOMPLISHMENTS
iRise - El Segundo, CA
Senior Quality Assurance Engineer
November 2000 - October 2001iRise opened its doors as a Java consulting firm and soon saw a need for an enterprise level software product that would streamline the development process for developers, marketing and management. As a result they formed a new division in October 2000 to address this need and develop a product known as iRise Online and iRise Studio.
- Founded the quality assurance department for the iRise Online and Studio projects.
- Responsible for all aspects of defining, documenting and testing code developed for a cutting-edge enterprise level client/server software application developed in Java and J2EE.
- Assisted in implementing a configuration management system in Microsoft VSS to move QA-approved software into development. Handled the operations and software updates on the QA, Demo and Productions machines.
- Worked with developers and business analysts to help define the product architecture and resolve issues in the user interface, allowing the product to be more intuitive and user-friendly.
GemConnect - Santa Monica, CA
Manager of Quality Assurance
May 2000 - October 2000Brought in to set up and evolve the Quality Assurance department for a business to business, gem trading, Internet startup that launched in June 2000.
- Worked on location with the software subcontractor Xpedior to develop and test Phase I and Phase II of the auction software to be utilized by GC Ventures.
- Hired, trained and supervised the quality assurance team for the company. Delegated work as appropriate to skill sets.
- Developed complete test plans, test cases, scripts and end-to-end testing for all phases of development allowing full regression testing as the product evolved.
Sony Online Entertainment - Culver City, CA
Manager of Quality Assurance
1999 - 2000Responsible for the creation and supervision of a quality assurance department, as well as the integration of the quality assurance process into the software development cycle.
- Implemented the Test Track defect tracking software, which allowed expedition of the process for reporting and resolving bugs found both in developing software and existing code.
- Hired and headed a team of six to eight testers including interns, testing engineers and testing leads.
- Worked with the Accipiter ad serving software to deliver multi-media ads ranging from simple static GIFs to full UniCast media.
- Conceived and established the quality assurance processes for maintaining established software, analyzing new software and reviewing contracted software and applications from third party companies.
- Worked with production heads to establish timelines and expected quality assurance resources for timely completion of scheduled projects and deadlines.
Yahoo! GeoCities - Marina del Rey, CA
Senior Quality Assurance Software Engineer
1997 – 1999Responsible for creating test plans and executing test scripts for new and existing software developed both in-house and integrated from third parties.
- Founded and facilitated the integration of quality assurance department and procedures that resulted in improved software functionality and integration.
- Conceived and delivered comprehensive test plans for major software projects and built a suite of testing scripts allowing less technical employees to perform regression testing.
- Appointed as the principal point of contact responsible for investigating, analyzing and diagnosing reported software problems, steam-lining the process in which the bugs were addressed and corrected.
- Designed and implemented training to orient new employees to the quality assurance function and responded to specific training needs on demand. Utilized thorough testing protocol, resulting in unprecedented accuracy in detecting all major software problems.
NetCount - Hollywood, CA
Quality Assurance Software Engineer/ Customer Service Manager
1995 - 1997Evolving responsibilities, beginning with customer service management, technical support and culminating in quality assurance engineering.
- Responsible for writing shell scripts to analyze Internet access log data to verify the results against the commercial program NetCount developed in C.
- Founded and facilitated the integration of quality assurance department and procedures, which resulted in, improved software functionality and integration.
- Composed and drafted the primary installation guide used by all customers, as well as a comprehensive FAQ, resulting in easier, more user-friendly software installation.
- Conceived and created a company Intranet that provided all employees global access to software documentation, database table information, test plans and project scheduling.
PREVIOUS EXPERIENCE
1990 - 1995 Air Services Company - Computer Specialist/Office ManagerEDUCATION
Oversaw daily office management, transitioned the company to a computerized accounting system and trained the staff in the use of the computer system.1990 - 1989 Foreston Trends - Systems Operator
Responsible for operating and maintaining an IBM System 36 including light programming in RPG, system backup and report generation.1987 - 1989 Ryan Law Office - Computer Consultant Installed and integrated a PC system, allowing the law office to automate many processes which had previously been done by hand. Trained the staff in the use of the computer system.
Business Administration, Associate of Arts - 1993
Fundamentals of Java Programming
University of California, Los Angeles
C Programming in a UNIX Environment
Database Structure and Relational Databases
Comparative Logic and Critical Thinking
California State University, Long Beach
Introduction to Programming
Fundamentals of Flow Charting
Pensacola Christian College, Florida
Last Updated August 2002