Theresa E. Steward 515 W. Townley Ave. Phoenix, Az 85021 Ph. 602-861-6960 / 602-861-2614 Email:thersas@yahoo.com Objective To utilize my extensive experience and knowledge in the field of Electronics & Computers. Skills I am a Independent Contractor as a Engineering Tech, Electronics Technician, RF/ Microwave Technician, Test Technician, R&D Technician, Avionics Technician, Audio Visual Technician, Manufacturing Technician, Satellite Technician, PC Technician, Help Desk Specialist, Computer Tech Support, & Customer Service Representative. Companies I have worked with in my Electronics capacity include Motorola, Honeywell, EF-Data, TRW, & US Navy . Companies I have worked with in my Computer capacity includes Cendant, MCI, Best Western, Microage, Motorola, Honeywell, & US Navy. Companies I have worked with in my Customer Service capacity includes 1-800-Flowers, Winona Research, Phoenix Newspapers Inc In the Electronics field I have 15 years of experience in analog and digital circuits, Prototype, layout, and breadboarding of printed wiring boards. Skills includes Troubleshooting to Component level, Microsoldering, SMT and microscope soldering techniques. Manufacturing cable assemblies from wire diagrams, Read schematics, blueprints, wiring lists and other diagrams. Able to do inventory control for all part necessary. Test equipment used: Digital/Analog Oscilloscopes, Network and Spectrum Analyzers, Audio/ RF signal generators, Frequency counters, ATE, power meters and many others. Microwave and RF experience in Satellite communication systems, Microwave radio systems, UHF/VHF, HF radio systems, Avionics, Audio/video systems and all ancillary equipment. Experience with MS Office 97, Windows 95&98 and Window NT competent, Heavy phone usage, Good phone skills, Good interpersonal skills, Good clerical skills, Type 30 Wpm., Keep accurate records Computer experience includes programming and usage of all PC related environments such as Windows 3.1, Windows 95, Windows NT and DOS 6.22. Microsoft Office 97, Microsoft Outlook, and Internet Explorer 4.0. Experienced in Internet & Network communications, Modems, Routers, and Browsers plus other systems. Experienced in configuring and troubleshooting all PC hardware including all boards, drives, modems, monitors, and printers. Telecommunication skills in Installation of CAT-3 & CAT-5 Terminations, hubs, routers and other equipment. Able to test, troubleshoot and repair many telecommunication systems. Experience Electronics Technician / Test Technician Honeywell (1997-98), Motorola (1996-97), EF-Data (1995), TRW (1995), U. S. Navy (1984-92) Maintained and repaired RF Microwaves systems, Radar systems, Air traffic control systems, Telecommunication systems, Satellite ground terminals. Various transmitters and receivers. Troubleshooting skills to component level, Read schematics, blue prints and wiring lists. PC Computer Technician Cendant (1998), MCI (1998), Honeywell (1997-98), Motorola (1996-97), CBSI (1996), U.S. Navy(1984-92) Repaired malfunctioning computers; Troubleshooting skills to component level; Install, Troubleshoot, and Configure various computer programs. Tracked Projects, Filed reports and other computer related functions. Customer Service Agent - Help Desk 1-800-Flowers(1999), Cendant (1998), MCI (1998), Winona Research (1998), Best Western (1996), Microage (1996), Phoenix Newspaper (1977-84) Supplied Computer help on various computer related problems. All versions of DOS, Windows 3.1, Windows 95 and Window NT competent, Heavy phone usage, Good phone skills, Good interpersonal skills, Good clerical skills, Type 30 Wpm., Keep accurate records Theresa E. Steward 515 W. Townley Ave. Phoenix, Az 85021 Ph. 602-861-6960 / 602-861-2614 Email:thersas@yahoo.com Telecommunication Technician Installation of different cabling and test, troubleshot and repair various systems Satellite Technician - Self Employed (1994-98) Installed, Troubleshoot and Repaired Home Satellite Systems including Cu /K band large Moving dish and DSS fixed dish (i.e.) Direct TV, Dish TV, Primestar Education US Navy Schools: Basic and Advanced Electronics, Satellite Maintenance Schools, Miniature Component Soldering, Air Traffic Control Radar Systems Various locations, Certificates of completion, 1984-1986, 1989. Honor Grad Western University, Phoenix, Az BSCS., Computer Science, Aug. 1984, GPA 4.0 University of Arizona, Tucson, Az Biochemistry and Chemistry, 1975-1982, GPA 3.0 Phoenix College, Phoenix, Az Computer science and Electronics, 1982-1984, GPA 3.2 References Charles Neal Honeywell Phoenix, Az 602-488-6820 Scott Lane MotorolaSSTG Scottsdale,Az 602-441-7042 Ken Marsh Nas Miramar San Diego,Ca 619-537-4845 Tom Storer Nas Miramar San Diego,Ca 619-537-4848 Gina Reynolds 9044 N. 11th St. Phoenix, Az 602-861-2699 Michelle McCarty 6702 N. 17th Ave. Phoenix, Az 602-731-2200 Salary Requirements CSR $ 8/Hr & Up PC Technician $10/ Hr & Up Electronics Tech $10/ Hr & Up Manufacturing Tech $10/Hr & Up TSR- Help Desk $10/Hr & Up Telecomm Tech $10/Hr & Up Work History Available on Request 1