Synopsis: Nine years of progressive experience and responsibility
within the public serviced with documented success in the areas of client care,training development, office administration, research, investigation and interpersonal interaction.
Security Clearance - Government of Canada - Enhanced Reliability
Experience: Citizenship & Immigration Canada Toronto, Ontario
Program Assistant April 2000 to Present
* Advised project management on matters
* Assisted co-workers and supervisors in
identifying and resolving problems
* Demonstrated effective leadership and
encouraged team concepts
* Demonstrated skillful communication in the interpretation of related laws, policies and procedures
* Learned all aspects of Immigration and Citizenship
Human Resources Development Canada St. Catharines, Ontario
Employment Program Development Officer December 1998 to December 2000
* Actively participated in various committees and work related events
* Conducted investigative audits
* Created and presented reports
* Identified problems, diagnosed causes and determined
corrective actions
* Coordinated regional and municipal job fairs
* Responsible for all financial reporting and for the Student Summer Employment Programs
Ontario Ministry of Natural Resources Nobel, Ontario
Gate Attendant and Reservations Clerk May 1991 to
September 1996
* Assisted subordinates and supervisors in identifying
and resolving problems
* Demonstrated skillful communication and negotiation
skills
* Learned all aspects of government policies and
procedures
* Maintained daily sales records and produced reports
for supervisors
* Managed a staff of sub-office gate attendants for
management
* Trained gate attendants in park operations
* Wrote, designed and produced staff newsletter
Larry W. Douglas, B.A., L.L.B. Parry Sound, Ontario
Law Clerk September 1991 to April 1992
* Conducted independent research
* Demonstrated skillful communication and negotiation
skills
* Helped oversee all aspects of office operations for
the office manager
* Learned all aspects of Criminal, Real Estate,
Commercial, Litigation, and Civil Law
* Maintained dispersements and produced invoices for
clients
* Represented the law firm in searches and errands
Education: Nipissing University North Bay, Ontario
Honours Bachelor of Arts (in progress) 1992-1996
* Year 3 of 4 completed
* Relevant coursework allowed to gain experiences time
management, research, filing, data entry, office
skills and interpersonal skills
Parry Sound High School Parry Sound, Ontario
Ontario Secondary School Diploma 1987-1992
* Awarded Certificate of Academic Merit
* Served on executive of student council
Achievements: * Basic Immigration Officer, Human Resources Generalist, True Colours qualifications
* Certified in Emergency First Aid and CPR
* Achieved high TOEFL score
Activities: Internet Research, Web Design, Writing, Desk Top
Publishing, Pets & Pet Training, Contemporary &
Classical, Music, Movies and Travel
References: Available upon request