Level II Courses are targeted toward emerging leaders within the Army community.
2.01.1 Enhancing Relationship Building
Includes concepts such as "building blocks" and "stumbling blocks" and teaches methods of maintaining successes and of meeting people.
2.01.2 Introduction to Effective Leadership
Provides instruction on leadership traits from the perspective of the group and the leader. Covers situations that normally arise and communication essential for effective leadership.
2.02.1 Volunteer Management/Marketing Volunteer Experince
Teaches methods of recruitment, training, retention, validation and recognition of volunteer staff within a community program. Also provides guidance on how to use volunteer experience as a resourc in seeking paid employment.
2.02.2 Management Skills: Communication
Provides instruction on the types, ways and principles of effective communication. Examples will be studied and discussed.
2.02.3 Management Skills: Conflict Management
Focuses on the balance between conflict and cooperation by stressing the functions, the types and the methods for managing conflict within groups.
2.02.4 Management Skills: Understanding Needs
Provides instruction on Maslow's Hierarchy of Needs and how these needs affect the group.
2.02.5 Management Skills: Crisis and Grieving
Provides instruction on developing the abilites needed to span from crisis to trama. Discusses the steps of crisis intervention and highlights the unit ministry team/community clergy.
2.02.6 Management Skills: Group Dynamics
Discusses the establishment and execution of group norms, including the various rols available within a group and how best to channem these energies.
2.03.1 Adapting to Change
Teaches how to use change as a positive force within an individual's life.
2.03.2 Stress Management
Covers the defination, causes, symptoms and effects of stress. Discusses methods of controlling, eliminating and properly utilizing stress.
2.03.3 Intermediate problem Solving
Teaches problem-solving techniques through practical exercises.
2.03.4 Time Management
Teaches personal and professional time management methods.
2.03.5 Meeting Management
Provides instruction on ffective meeting management from the decision to conduct a meeting through the meeting itself. Aslo discusses the rols of the various participants.
2.04.1 Networking with Community Agencies
Discusses the importance of networking within the military and civilian communities.
2.04.2 Building a Resource and Personal Library
Discusses how to build a resource library within the organization or unit. Materials will be distributed to help start such libraries.
2.04,3 Family Support Groups
Covers how to establish, conduct and maintain a family support group and also discusses th egroup;s relationship with the parent organization or unit.
2.04.4 Military Grade and Command Structure
Provides a continuation of the Level I course " the Chain of Command and the Chain of Concern."
2.04.5 Benefits, Entitlments and Compensation
Covers teh benefits, entitlements and compensation for military and civilian service. Teaches the material using basic terms that are easy for family members to use and understand.
2.04.6 Traditions, Customs, Courtesiesand Protocol
Provides instruction on the traditions, customs, courtesies and protocol of the military community.
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