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Dead Line Dodos
Apr 19, 2003
Why does every Joe Q Public with a dead line think I can
read their minds? They call in, I ask them what the problem
is and they say: "Well my line's dead."
Like it should be obvious.
151 Magicians
Apr 19, 2003
We get a number of people who cannot get through to a particular
number. But the increasing number of callers who think we
can "magically" connect them is amazing. Bottom line; if
you can't get through to a number, I can't get through to
that number.
Have I Been To Your House?
Apr 25, 2003
A customer who rents two completely different phones from
us called in.
One of them had gone faulty and was making a buzzing noise,
she was speaking from the other one.
(Obviously) I asked her which one was faulty.
"The one in the living room."
I see......
Call me back you selfish git!
Apr 25, 2003
I do not want to have to sit here waiting for you to unplug
all your telephones.
I have other callers to attend to. We're open 24 hours
a day! Kindly sod off and check your equipment in your own
time.
Do you really think I want to wait while you clank about
in the background?
You realise I'm timed on how long I spend talking to you...
How's The Telephone Mr Vader?
Apr 30, 2003
Heavy breathers into telephones are one of the most annoying
things about this job. Some of them sound like they've inhaled
the handset.
"Yes my name is -koosh- Mrs -peeh-
Marshall. My telephone's making a strange -koo- noise
and it won't -huuuh- ring when I call it."
Is Now A Bad Time?
Apr 30, 2003
A call from a customer
got me a little confused. He received no less than three
mobile calls while talking to me, each of which he took
and left me hanging there, unsure if he was talking to me
or his caller.
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