	Back to KevinSaxon.info

The CSR

Stupid Customers

These are stories of customers being stupid. As the title suggests. However, I wanted to point out that I'm not coming down heavily on them. These particular individuals just don't want to be helped. Given a clear and simple process to follow they still manage to fumble about in the dark.

Chapter One
Where the CSR discusses the finer points of queueing for an operator.

Chapter Two
Where customers make things overly complicated.

Chapter Three
Where customers expect the CSR to work miracles, including but not limited to, turning back time.

Chapter Four
Where CSR is perplexed at the lack of notes.