I've worked in the Public Safety field for the past (inaudible) years....during this time I've worked as a Records clerk in 2 police departments and am now a 911 dispatcher in California. It is during this stage of my career that I have come to have a deep appreciation for the job performed not only by the Public Safety personnel in the field but for those in my own profession. All too often those unseen people on the other end of the phone are the difference between life and death for the caller. The 911 system was set up with the intent to give the public an easy way to reach help in cases of emergency. Today, sadly, 911 centers are flooded with calls that can, in no way, be considered an emergency. Even in my wildest imagination I can't figure out how to classify asking 911 the directions to a restaurant or what time the 11 o'clock news comes on TV as being an emergency. I suppose if I could change one thing in the publics "way of doing business" it would be to train everyone to stop and think before calling 911. Remember, there are only a limited number of lines and even fewer number of people to answer them....if you tie up one of the precious emergency lines to find out if it's going to rain anymore....or what time the football game starts....a person needing life saving medical help may get a busy signal. How would you feel if that were YOU trying to get help for a loved one? Take a moment to write down the local police, fire, hospital, utilities and any other important phone numbers and attach them either to your phones or next to them for easy access. This preparation may help keep those emergency lines open for those whose lives depend on reaching someone for help.
Juvenile deliquency is a result of parents trying to train their children without starting at the bottom
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