Quotes from Actual Shimadzu Employees
Quote of the month for January 2000
"I feel that it is important to express my current state of dissatisfaction with
my job!"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: So what's your New Year's resolution Mr. Adams.... more backstabbing!
Quote of the month for February 2000
"Often times I find out that an instrument was repaired
but did not really solve the customer's real problem!"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Isn't this called fraud? How many customers received and paid for a
so-called fix which did not address, remedy or solve the customer's real problem?)
Quote of the month for March 2000
"I don't mind handling the complaint, it is just that I am tired of making
excuses!"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: What Mr. Adams is really saying is that he is getting tired of lying
to customers. That's okay, he'll get a second wind and resort to his old ways!)
Quote of the month for April 2000
"It's my nature to care, to develop friendships but maybe I should stop it!"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: If backstabbing is your patented way of caring
while developing friendships Mr. Adams, then you should STOP IT!)
Quote of the month for May 2000
"Some days I think that I should ask to be placed back into field technical
support!"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Dear Mr. Adams, please enlighten us and tell us
which customer(s) would enjoy a field visit from a backstabber!)
Quote of the month for June 2000
"How can we hire more support people without increasing our sales?"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Does a decrease in Shimadzu sales mean fewer support people?
Sounds like that FREE Technical Support just got harder to get!)
Quote of the month for July 2000
"Sometimes I think that all I want is Johns Hopkins and University of
Maryland...."
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Dear Mr. Adams: Didn't Johns Hopkins reject your admission application?)
Quote of the month for August 2000
"these stupid, don't know what they are doing customers are our customers"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: So Mr. Adams.... How many stupid customers are still buying Shimadzu?)
Quote of the month for September 2000
"the product line is becoming more demanding and the customers less educated"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: So Mr. Adams: Are you saying that your customers are getting dumber?)
Quote of the month for October 2000
"Are we ever going to grow up as a company
and find an efficient way to address the customer needs?"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Don't wait for a "yes" answer anytime soon!)
Quote of the month for November 2000
"a problem that takes us two weeks to look at and two months to solve does
little to impress on the customer that they should continue to buy Shimadzu products"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Same $hit, Different Day.... business as usual at Shimadzu!)
Quote of the month for December 2000
"As a matter of fact, we cannot compete with them [HP and
Waters] as they out number and out support us"
by Terry L. Adams, Mid-Atlantic Regional Manager
(Editor's note: Here's betting that HP and Waters can control and support their products
fully!)
Want more revealing quips from Shimadzu employees... sure you do!
This page was last 
12/31/00