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Computer International Consultants
Bench Tech/Customer Support Representative/NT Deployment/Tivoli. Responsible for creating the "Gold" Standard Clone images for a 12,000+ network Receive new and older computers and install components, and test units. Install the NT 4.0 clone with standard apps, add units to network, and push Business Unit software packages to each unit via IBM Tivoli "pushes", in a GUI and Unix scripted environment. Perform after-push quality assurance on each unit, and hand-load software as necessary. Also deliver these same units to customers, replacing their old units. Other responsibilities included some inventory of laptops and accessories, and technical documentation of the procedures.