Objective: A career in the computer industry, working with IBM PC compatible hardware and software in a networked environment.

• Experienced in upgrading user workstations to NT 4.0. and Windows 2000 (P)
• Serviced 700+ networked PC’s at the Helpdesk, Tech Bench, and Desktop technician level.
• Fifteen years of computer experience; setup, repair, and upgrade; some programming.
• Secret Security Clearance since 1977 (revalidated in 1994); recent access to the Pentagon.
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• IBM Tivoli “push” software, Novell LanWorkPlace Pro, Office ’95 and ’97, WordPerfect 6.1, Drive Image Pro (Cloning),Microsoft Exchange Mail, Publisher, and Project. Lotus Notes,Group-Wise, Remedy (Helpdesk database). CorelDraw, Paint Shop Pro, Aldus Photostyler, Micrografix Designer, PC Anywhere, HP Xoftware, Visio Standard and Technical, Norton Utilities, Norton and McAfee Anti-virus, and Norton Diagnostics. Some experience with Unix shell scripts.

• IBM Multi-media systems. Hewlett Packard, Compaq, Dell, DGI, Gateway, NCD, Vanguard equipment. Kyocera printers, HP printers, CalComp, QMs and Tektronics color printers.

• Windows 2000 Professional, Windows NT 4.0 and 3.51, HP Unix,Windows ’95/98/ME, Microsoft Windows 3.XX, DOS 6.XX. Some experience with Macintosh OS’s.

• Helpdesk/Technical Bench/Desktop computer support for a 700+ NT network.
• Recent courses in Microsoft Office products and MS Exchange.
• Supervised shop/ responsible for over 300 personal computers (October 1994 - March 1995).
• Participated in a networked interactive computer training project (Sep 1993 - October 1994).
• Responsible for maintenance/repair/inventory of 31 computers (January 1985 - March 1990).

• Developed/revised/taught Digital Electronics Curriculum (March 1991- September 1993).
• Completed a two-week course in Course Curriculum Development (March 15, 1991).
• Completed 15-week course (Digital/Computer Electronics) (March 01, 1991).
• Completed a four-week course to qualify as a military instructor (May 25, 1990).
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• Network Scheduler 3, Microsoft Office. (February 22, 1996).
• Four-week course in Miniature Solder Repair (June 17, 1994).
• 27 week course for operation/repair of the Vulcan Phalanx Close-In Weapons System. Graduated with a 97.97 average (Sep 25, 1985).
• 14 week course in Aviation Electronics (Jan 08, 1981).
• Four week course in Basic Electricity & Electronics (Sep 03, 1980).
• Two years of studies at San Bernardino Valley College. Honor Roll student (June 16, 1975).
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• (1997-Present) Working as a consultant, supporting a large utilities's migration to NT 4.0, Novell 4.60, and Lotus Notes. Stayed on, pushing software to units via IBM's Tivoli. Currently building or re-imaging 7,000 units per year with Tivoli and Drive Image Pro
• (1996-1997) PRC/Litton, supporting Department of Defense/Health Affairs network in Virginia and the Pentagon.
• (1995 - 1996) Dynamic Resources, Inc., supporting Department of Defense/Health Affairs network in Virginia and the Pentagon.
• 11/75 - 12/95 Employed by the United States Navy.
• 1991 - 1995 Licensed Respiratory Therapist Employed part-time by University of California, San Diego.
• 1978 - 1991 Respiratory Therapy. Employed by various Respiratory temporary agencies in the San Diego area.

• Persevered through a network upgrade to NT 3.51 during a change in contractors.
• Supervised, evaluated, and maintained records on up to 30 personnel. Adapted to numerous and changing job descriptions and backgrounds.
• Maintained/repaired a variety of systems, including a 3.2 million dollar self-defense system.
• Hand-picked to work several special military projects, including a self-defense weapons development project, regular and Multi-media curriculum development.
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• Navy Achievement Medal, Letter of Commendation, Meritorious Unit Commendation, Battle Efficiency Award, Southwest Asia Service Medal, Sea Service ribbon, and Good Conduct Medal (5), many Letters of Appreciation.. Desert Storm Veteran, served in the Persian Gulf several times.

• Salvation Army volunteer for assorted charitable activities (counting money at Christmas, feeding the poor on Thanksgiving and Christmas). Completed the 25K walk for March of Dimes to raise money. Actively participates in Community projects and donates through the Combined Federal Campaign. Participates in the "Adopt a Road Program" at work.

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