The things that I did at Platinum were
usually just basic administration tasks such as photocopying, sorting information,
doing mail-outs, couring software and mail around as well. I also managed
to do a bit of PC support there too. I wasn’t there very long and the
reason I left was to do my Diploma which I am doing now. Platinum was my
first real full-time job and was very educational. I also learnt there using
E-mail in a company and as well using their proprietary software.
ULTIMATE GAMES HOTLINE
Customer Support
At the Ultimate Games Hotline or UGH, I
am really furthering my IT career. The main duty I have is essentially a
Help Desk one. Working the phones and giving out either cheats for games
or technical help. Another task I do is maintenance of the Intranet we have
set up. This involves finding new information. Turning that into HTML using
Text editor, then uploading it to the server for use. Other things I have
done there include testing and evaluating new software. The experience there
so far has been invaluable as I have gained great experience in Customer
Service and also with using HTML and Intranets.
Rent Works
Web Site Co-ordinator
This job started out looking into RentWorks use on the internet and keeping their presence up to date and true. This was done by using html and making the occasional picture in photoshop (such as the animated gif at the front done -rather quickly- by me) The RentWorks web site however was not designed by me it was actually done to a certain extent when I arrived. So the layout and design wasnt mine nor was the use of cold fusion which limited my design input. I went on to go to the new RentWorks office and help in the setting up of all the computer systems, networking installing and configuring pcs etc. Also I had to design and implement a database used for point of sale and accounts and forecasts and lots of reporting. This was done in access. It was my job then to implement this and keep it up to date. Also doing system analysis to find new and better ways to handle the day to day tasks in the company.
work
experience
NETWORK MUSIC
Sales Clerk
What I did at Network music was just one
week work experience for High School. What I did there was mainly sales
to customers, invoicing and stocktaking. And apart from that I mainly cleaned
the store and packed stock, changed window dressings and redid some price
tags and such.
May
1993
CTI SERVICES
April - June
1997
PC Support
PC Support was probably the main task I
did while doing this work experience. This one was due to TAFE and was 36
hours. The main duties I performed there were things like assembling PC’s
software and hardware rebuilds. Installation and Configuration of Win 95,
I.E. 4, Netscape, (for Intranet). Also configuring MS-Office. I also did
some of Network support as well.