Differing opinion #2: Alan Fountain

I received the following email message from Alan Fountain. I've never met Alan, but he was forwarded a copy of my paper by a friend. I would like to thank Alan for speaking his mind and his enthusiasm on the Y2K subject.

I've included the letter below and have intersperse my replies or comments as appropriate:


Date: Mon, 21 Dec 1998 22:01:26 -0600
From: Alan Fountain 
To: macadamia@bigfoot.com
Subject: Respectfully, Another Opinion

Mr. Law:

I'm sure you get a lot of critics on your web site "Y2K Preparation, Power, Prudence, and Paranoia" at www.geocities.com/TheTropics/9090/y2kpp.html. Please give this brief note your consideration, and help me if you think I have wrong conclusions.

My credentials are very similar to yours, with a few major exceptions:

Bachelor of Science, Math and Physics, University of Florida, 1967
Master of Information Science, Auburn University, 1984.
Two years experience in Electronic Engineering at Martin Marietta Corp in Orlando.
Fourteen years experience contracting with computer systems companies.
Developed software for a numerous Fortune 500 corporations, in a wide variety of business applications.
Diverse experience in Y2K remediation at EDS corporation, using advanced analysis tools.
Experience with embedded systems, minicomputers, microcomputers, and mainframe computers.
Have actually created code preventing Y2K errors and fixed Y2K bugs.
Project manager over 10 programmers at IBM.
Project manager over 3 programmers for 3 projects in the local county Criminal Justice System.
Oversight of the Y2K certification of over 6 million lines of code.

=========================================
Even though Y2K may not turn out to be much of a problem, >>>> THAT"S NOT THE WAY TO BET <<<< when so much is at stake
=========================================

My motives are purely concern for the harm that will befall the innocent, because of lack of preparation. When my wife and children's well-being is at stake - and many others, it would be irresponsible for me to pooh-pooh any reasonably high probability of disaster. I for the pain that they will certainly experience, and desire to help them any way I can. When a big hurricane heads your way, do you stop preparations just because the weather service says it "probably will miss you"?

Actually, it depends on the probability. When the strike probability drops below a certain threshold, I DO stop preparations. I depend on the experts to have the right information, even though to some degree my well-being may depend on it.

I have complete confidence in the Lord's ultimate provision for His people and innocent children, but lack of planning will cause a lot of unnecessary pain.

Of all issues, I believe electric power to be the most critical, because it is the foundation of our society, from a purely physical standpoint. Computers, banking, transportation, commerce, telecommunications, and even water - all depend directly on electricity. Even electric power production depends on electricity.

Agreed - that is why I'm focusing on power.

You appear to contradict yourself in the sentence where you say "Computers are used for the monitoring and control of these systems, but like water treatment, the systems are capable of functioning without computer assistance." If computers CONTROL, they also can SHUT DOWN power generation!

Sorry if this is unclear. Simply put, there is a manual mode of operation. Computers normally control these systems because it is so much less labor intensive. That doesn't mean that it is the ONLY way to control them.

Has anyone actually tried turning off the computers, and seeing what happens to the power?

Yes! The very heart of the power control system is SCADA and we have had it down for days at a time here in FL - but the power service was not interrupted. It just meant that FPL had a lot more manual work to do, and things weren't as efficient as they normally are.

Chrysler tried setting their computers ahead to 12-31-99, 23:59, then letting them roll into 2000. The result was a TOTAL shutdown of everything - the failsafe modes were invoked, all the doors locked from both sides, all the elevators went to the bottom and opened up, all air movement systems quit, and all communications went down, both internal and external.

I would REALLY be interested in some firsthand information on this. Can you explain to me why an elevator has a date dependency? How do you even set the date on an elevator to Dec 31, 1999?

If you haven't actually shut down or caused a Y2K glitch in the computers at the power plant, all your confidence is only based on nebulous and ill-advised conjecture.

No, it is based on real-life tests run by power generation experts.

Peoples' lives may hang in the balance because of arrogant foolhardiness.

I also wonder just exactly what kind, and how much experience you have with embedded chips. Do you realize that most chips are made with a large variety of functions, in order to be marketable? When a company needs one or two functions out of fifty or more that a given chip was designed to perform, it matters little that the selected uses may not be date sensitive. The chip keeps merrily performing all the designed functions, whether they are used or not.

But if the date function on the chip is never used by the application, then the chip will not even have the correct date. There will not be anything special about Jan 1, 2000 to the chip. (Some readers may be thinking that the date is set at the factory, but in order for the chip to keep the date it must continuously have power and a timing source to maintain the current date - this simply does not happen for chips not used in date dependent functions.)

If ANY of those functions are date sensitive, the whole chip may go down, just like when your PC locks up, and loses everything that was in process, even though those processes were not related to the problem.

I would like to have an example of a specific case where a chip function does not have a date dependency, but the builtin but unused date capability causes a malfunction. Do you have any references? There is so much bad information out there that I have made it my policy to work with first-hand only information.

Because of what's at stake, I believe your web site to be irresponsible, and a disservice to the well being of the public. If people listen to you, and a fraction of the Y2K predictions materialize, you will be indirectly guilty of harm to those who took your advice, and could rightly be sued for giving misleading professional opinions.

I thought it would be irresponsible to sit by and say nothing to all the misinformation I'm seeing about Y2K and power. I'm only talking about electrical power. I expect quite a few of other Y2K predictions to come true.

Even in your self-defined area of expertise (power generation), you fail to address several major problems with the reliability of power plants. I think I've heard from enough people that 20% of this nation's power is from nuclear plants - Is that true?

Yes.

The Nuclear Regulatory Commission will most likely shut these down because they cannot be SURE of safety any other way.

No. Nuke plants are being taken offline one by one and tested for Y2K operation in a safety-controlled domain. The first plant was done in November and it passed with no problems. As of December 1999, 31% of our nuclear plants are Y2K Ready and will be cranking out the megawatts come Jan 1. Once plants pass the test, they are allowed to stay online. (If you would like to read about the details of the testing of the Monticello nuclear plant, click here.) They might not all make it, but it seems that most of them will. Only 20 have been identified as not being able to make the July 1999 deadline.

Do computers not also control the delivery of coal, which is the source of the majority of the non-nuclear electric power, and dam sluices, which are the source of the rest?

For a discussion of coal, refer to my response to Don Crowe's letter. The basic answer is manual control. Do you really think there are dam sluices out there that cannot be moved without a computer?

I agree that individuals do not need to provide alternative power in most cases. There is very little life threatening in the average home that depends directly on electricity. Possible exceptions would be refrigeration of critical medicines, and heater blowers in northern climates - which make the whole heating system inoperable. However, the indirect results of loss of power are very life threatening. Without power, NO computers will work, and no telecommunications, even if they are y2k compliant. That means production and delivery will likely stop for food, fuel, and other necessities. It also means that 40 million people who depend on welfare and 30 million who depend on Medicare, will suddenly be cut off. Considering the riots and destruction after the Rodney King trial, and others less famous, what do you suppose poor people will do when their money is cut off?

This is a very interesting question. I have other Y2K contacts that are working on this. I'm doing power, so I have no clue about the riot possibility, and don't have the time to do an in-depth investigation.

For individuals, food and water storage seems to me to be a necessity, and heat for most of the country. Perhaps beefing up the locks on your doors might help, too.

Your initial premise suggests a narrow goal - "I have decided to focus all of my attention on answering the question of electric power service . . ", but later, you expand the scope to include all Y2K subjects, when you give opinions on the book "The Millennium Bug". I challenge your expertise and qualifications to go beyond power generation subjects. I respectfully believe that you are out of your element in these other areas.

You are correct - I am neither qualified nor informed enough to speak authoritatively on the general Y2K problem. However, when I leave that section out, people invariably ask me, "so what do you think is going to happen?" I'm just trying to give my opinion on that question. I will try to strengthen the language that states that non-power issues are beyond my scope and realm of expertise.

You pose the question "Where should we get the best information?", but then you don't answer it !

I'll have to rewrite that part then. It should tell you that the best information is first-hand information. The best information is not from profit-making Y2K book-writers.

Information on what - power generation, or all Y2K subjects? For Y2K in general, in my opinion, the answer goes like this:
1)- People who have at least ten years experience in programming, and have been in at least 5 different KINDS of businesses are qualified. Others are not, because they haven't been exposed to enough experience - their perspective is too narrow to be accurate. Even ten years and 5 kinds is very marginal.
2)- People who are professors - not programmers, are not qualified because they do not have any inkling of how the real business world functions.
3)- Supervisors, managers, presidents, and other officials that do not meet criteria #1 are unqualified for that reason.

Yes - I agree. I'm amazed at how many economist and historians out there are suddenly power generation experts.

You say "Why are people close-minded to accurate information if it is good news?". What you call a closed mind, in some cases, IS NOT! Could it be that YOUR mind is closed, because you think you have everything figured out, and your confidence in your own conclusions has deceived you?

This is something I really have to watch. It is not in our nature to be objective. I certainly have accused others of the same thing. In other Y2K material on the Internet, I have found some amazing twists and spins on facts to support a foregone conclusion. If you ever find me doing this, please point out a specific example, and I will recant.

In my case, the negative response to your so-called "good news" is based on facts that conflict with your opinions. If someone has terminal cancer, and a well-meaning doctor tells him he's going to be okay, is it a closed mind to doubt the doctor, since all other facts deny his diagnosis? I have lots of facts that seem to say you're wrong. I believe the biggest holes in your logic come from your lack of experience in a wide variety of applications. Every shop does business differently, is organized differently, and is therefore subject to different kinds of problem situations. You may have worked in a few that were run very well, so you don't realize that most are not. From what I have seen in my work experience with government, telecommunications, banking & securities, loan & finance, the insurance industry, the oil industry, medical providers, retail businesses, and various job shops and computer services companies, (IBM, EDS, Affiliated Computer Services) - the preparation for Y2K is spotty at best. Almost no one is really ready, as of December 1998 - too late to finish on time.

I absolutely disagree! We know so much more about this problem than we did just 1 year ago. We have more remediation tools available now than ever before. We have more people working on the problem than ever before. I don't buy this "it's too late to finish" at all. By "finish" I mean certain programs, not the whole universe of Y2K. I KNOW that there will be many programs that are NOT finished, but just because a program isn't finished in Dec 1998, does not mean there is no hope for finishing that program before Dec 1999! Because of the tools and knowledge that we have accumulated, I predict that we will make more Y2K remediation in 1999 than in all previous years combined. And because of the testing and remediation performed so far in the power industry, I believe that they will be Y2K ready long before December 1999.

Without going into detail, I challenge your opinion on the inaccuracy of some of the statements in "The Millennium Bug" book, ...

Will you please go into detail? I want the paper to be accurate!!

...and I consider it to be ill-advised, that you present yourself as an authority in areas where you have less experience than the author. Personally, I believe some of your opinions to be in total error.

Well please tell me what they are so I can correct them!

You say "This report is written to spare the fearful from unnecessary expense." Since your whole paper is written as an authoritative, not-open-to-comment, final conclusion, I wonder if your real motive is to be a hot-shot know-it-all. You don't even offer an e-mail address for critics' responses - are you afraid of other opinions?

My mistake. From now on, my email address will be included in the paper and on my web site.

Again, I am open to your opinions, and welcome the chance to learn from you. If you have hard facts to the contrary of anything I've said, PLEASE DO enlighten me. I am not interested in unfounded speculation that can have adverse effects on peoples' lives. I also am not interested in an endless debate about unimportant issues or details, but I am very interested in the TRUTH and FACTS as they apply to life threatening y2k problems, or the reasonable chance of them.

Thank you for taking the time to read my comments.

Alan Fountain
Fountain Technologies, Inc

alan@fountaintech.com

1