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RESEARCH INTERESTS

I have summarised my research interests below. Note that some sections contain hyperlinks that will take you to my research activities in these areas.

  • Tourist Attractions It is generally accepted that attractions are not well understood.  Attraction research has tended to focus on the characteristics of visitors, with little attention given to the characteristics of attraction businesses. I am specifically interested in the supply side of attraction research - their characteristics, how they function, what makes them successful and so forth.
  • Tourism Management and Marketing – I am very interested in how tourism organisations manage and market themselves. The managerial characteristics of tourism firms seem to be under-researched and there are opportunities to identify areas of excellence as well as opportunities for improvement. Specific areas include strategic planning, marketing and management styles.
  • Tourism Technology – Virgo's are supposed to be technocentric, and this is definitely the case when it comes to my interests. I have a strong interest in new technological innovations and how they can benefit tourism. Specific interests include the Internet, ocean cruise liners, space tourism, virtual reality and so forth.
  • Regional Tourism – I have always felt that a large proportion of the real action in Tourism happens at a regional level. I am interested in how regional bodies go about planning for tourism and also in finding ways to improve management and operations at the regional level.

 

If you have any questions or feedback please email me at: Pierre.Benckendorff@jcu.edu.au


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