josephmunguia
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OBJECTIVE:
To position myself within a growth oriented firm with the opportunity to implement and support new technologies through training and development.
EMPLOYMENT HISTORY:
Sept. '01 - PresentWarehouse Supervisor
UPS Logistics
Ontario, California
Riverside, California
  • Responsible for the Riverside location.
    •   
    Sept. '01 - Jan. '02Contract Instructor
    Net 10 Technologies
    Rancho Cucamonga, California
  • Taught various classes dealing with different software and language concepts:
    • Microsoft Access 2000
    • Microsoft Excel 2000
    • Microsoft FrontPage 2000
    • Microsoft PowerPoint 2000
    • Microsoft Publisher 2000
     
    March '01 - Sept. '01Applications Instructor
    New Horizons
    Riverside, California
  • Taught various classes dealing with different software and language concepts:
    • Adobe GoLive 5.0
    • Database Connectivity with Active Server Pages (Custom Class)
    • Database Connectivity with ColdFusion (Custom Class)
    • FileMaker Pro 5.0
    • HTML 4.0
    • Macromedia Dreamweaver 4
    • Macromedia Fireworks 4
    • Macromedia Flash 5
    • Microsoft Access 2000
    • Microsoft Excel 2000
    • Microsoft FrontPage 2000
    • Microsoft PowerPoint 2000
    • Microsoft Windows 2000
    • Microsoft Word 97 & 2000
    • Oracle 8
    • Seagate Crystal Reports 8
    August '00 - March '01Database Developer
    go2 Systems, Inc.
    Irvine, California
  • Creation of multiple dynamic data-driven web pages for various departmental uses. Pages created through HTML, CSS and ASP.
  • Creation of various database tools.
  • Creation of tables for various databases.
  • Creation and upkeep of various stored procedures and cursors.
  • Creation of an on-line data dictionary for specific databases.
  • Creation and implementation of backup and recovery plans for various databases.
  • Various data mining tasks.
  • Extensive use of Oracle 8, Access 2000 and SQL Server (Versions 7 & 2000).
    • March '00 - August '00Systems Administrator
    go2 Systems, Inc.
    Irvine, California
  • Administration of email through Microsoft Exchange Server 5.5.
  • Administration of network user accounts.
  • Creation and implementation of an auditing system for all employee products.
  • Established network connections for various laptops, desktops, and printers.
  • Performed hardware/software upgrades on various computers and systems.
    • October '98 - March '00Laptop Administrator
    Bowne Business Solutions at Sidley Austin Brown & Wood (formerly Sidley & Austin)
    Los Angeles, California
  • Creation of various training and procedural papers in an effort to familiarize others with the Laptop Administrator position. Especially in regards to preparing and establishing the laptops for use throughout the firm.
  • Responsible for updating and re-imaging of firm laptops, including access to firm resources remotely through Citrix Westinghouse.
  • Responsible for answering calls promptly, courteously, escalation of issues to the proper contact within a proper time frame.
  • Intensive interaction with all levels of firm personnel and outside companies (i.e., Dell, Microsoft, etc.)
  • Administration of the Lotus Notes tracking environment.
  • Worked in resolution of hardware, software, and network problems as quickly as possible to keep outages at a minimum.
  • Experience with Lucent Definity G3 PBX system.
  • Established phone connections by way of punch downs, and phone jack installs.
  • Performed upgrades on various computers and systems.
    • July '98 - October '98Telecommunications Operator
    Emerald at Sidley Austin Brown & Wood (formerly Sidley & Austin)
    Los Angeles, California
  • Responsible for transmitting, receiving and logging legal documents.
  • Intensive interaction with all levels of firm personnel.
  • Extensive knowledge of the Sidley & Austin Facsimile Application System (SAFA), a customized facsimile system.
  • Training of employees of the SAFA system.
    • May '97 - August '97Office Clerk
    May '96 - August '96Russell Iungerich, A Professional Law Corporation
    Los Angeles, California
  • Legal research and document filings.
  • Various clerical duties as well as accounts payable and account receivables.
    • CERTIFICATIONS:MCDBA Pending
    Certified Trainer
    MOUS Access 2000 Core
    MOUS Excel 2000 Core
    MOUS Word 97 & 2000 Expert
    MOUS PowerPoint 97 Expert & 2000 Core
    (Expert exams available only for Excel and Word in the 2000 MOUS series)
    EDUCATION:Certification Classes
    Oracle: PL/SQL with Oracle 8
    Microsoft: 832 Administering Microsoft SQL Server 7.0
    Microsoft: 2151 Windows 2000 Network and Operating System
    Web-Oriented: Active Server Pages, Web Development with CSS, Advanced HTML, Introduction to XML
    DeVry Institute of Technology
    Pomona, California
    Telecommunications Major
    Chaffey College
    Rancho Cucamonga, California
    Business/Economics Major
    Developed and created a program enabling the instruction of the elderly on the use of computers.
    Candidate for Honors Program
    On-Line Editor of the Chaffey College Breeze (student newspaper)
    Varsity Swim Team
    Valley View High School
    Ontario, California
    Class of '97 - Graduated early with Honors
    Recipient of Valley View Student Scholarship
    SOFTWARE:Adobe Photoshop 6.0, ImageReady 3.0
    Adobe GoLive 5.0
    Allaire/Macromedia ColdFusion 4.5 Studio and Server
    Allaire/Macromedia HomeSite 4.5
    DocsOpen
    FileMaker Pro 5.0
    Lotus Notes and GWI
    Macromedia Dreamweaver 4
    Macromedia Fireworks 4
    Macromedia Flash 5
    Microsoft Exchange Server 5.5
    Microsoft Office and Visio 2000
    Microsoft SQL Server 2000
    Oracle 8
    Seagate Crystal Reports 8.0
    Sybase PowerDesigner 7.0
    Knowledge of ASP, CFM, HTML w/CSS, PL/SQL, SQL, WML and XHTML authoring.
    EMAIL CONTACT INFO:joecivic@yahoo.com
    References and salary information available by request.
    Complete contact information is also available by request.
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