Cindy Allen
Fredericksburg, VA 22408
E-mail: Cindy.Allen@iGlide.net
OBJECTIVE
Seeking a challenging position in an organization where my past training
and experience can be fully utilized and refined. Ideally this position
will be for software or networking installations, or PC Support. I am a
motivated, self starter eager to learn new responsibilities.
EDUCATION
Computer Learning Center 1992 - 1992 Diploma
American Institute 1995 - 1995 UNIX Accreditation
Gestalt Systems 1996 - 1996 Windows NT Accreditation
MCP-NT 4.0 Workstation, Server and Server in the Enterprise July 1999
EXPERIENCE
June 93 - Present
Computing Analysis Corp.
System Administrator/Network Analyst
Special Skills Required
Troubleshooting connectivity challenges
Supports DARPA (Defense Advanced Research Project Agency)
Provides user access to DARPA Network
Major Responsibilities Include
Responsible for resolving connectivity problems to the internet. This includes
troubleshooting problems with modems, modem strings and modem setup.
Provide setup and help guides for internet connection via SLIP and PPP using
Windows 3.x, Windows 95, Windows NT and Macintosh. Setup for various
e-mail packages including Netscape, Exchange and MS Mail. Provide support
for using World Wide Web, FTP, News Groups, E-mail, and Telnetting.
Management Skills
Employee Management
Accounts Payable
Accounts Receivable
Computerized Payroll
Inventory Control
Data Entry
Computing Skills
Desktop Publishing
Software Installations
PC Troubleshooting
MS-Windows
MS-Windows NT
Hardware Upgrades
Networking
MS-Office
Sun OS
Internet
MS-DOS
UNIX
Modems
SMTP
HTML
Vantive
Meeting Maker
SUMMARY
Specialized experience and skills in the following areas:
Windows 3.x, Windows 95, Windows NT, Microsoft Office Applications,
General Computer Operations, Accounts Payable, Data Entry, Accounts
Receivable and Posting.
Installation experience of the following:
Hard Drives, Memory, CD-ROMs, Floppy Drives, Motherboards, Modems and
Adapter Cards. Also proficient with various online services and internet providers.
REFERENCES
Excellent and available upon request.
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