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If you're experiencing a problem with the software, please fill out the following bug report form and submit it. You may also want to check the list of known problems.

If you would like to make comments or request an enhancement, please use our suggestion form instead.

Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes. The report will be associated with the account name  used when you accessed this web page. After an initial assessment,  the resolution of the problem will be assigned to the appropriate person.  Periodically we post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing your problem. We may need to contact you for more information if we cannot reproduce the problem you described.

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Known Problems

The following is a list of known problems.  All new problems with version 5.0 will be corrected in an upcoming release.

Version 6.0

        No problems are known at this time.

Version 5.0

No problems are known at this time.

Version 4.0

No new problems are known at this time.

The following errors were corrected in this version from 3.01:

1.  The accuracy on maturity date calculations for  non-monthly repayment frequencies was corrected.

2.  The extra form feed for print functions was corrected.

Version 3.01

No new problems are known at this time.

The following errors were corrected in this version from 3.00:

1.  Incorrect pay out totals for printed amortization schedules and on-screen displays for single payment loans was corrected.

2.  A bogus error message about the "Scheduled payment exceeds the loan amount" was corrected.

Version 3.00

No new problems are known at this time.

The following errors were corrected in this version from 2.01:

1.  The incorrect insurance payment computations when the repayment frequency is not monthly was corrected.

2.  The incorrect and uneven scheduled payment calculation for the first and last payment on loans using an interest base of 365 days was corrected.

3.  The incorrect maturity date calculation when a number of payments is given with or without the scheduled payment was corrected.

4.  The incorrect computation for the number of payments when disability and life insurance factors are given was corrected.

5.  The loan pay out totals not matching the screen listing of loan amortization totals was corrected.

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Last Modified:  Saturday, October 2, 2004
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