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CIS 2154 W2K Active Directory
Chapter 9 - Using Remote Installation Services to Install the Client Machine

I.                     Preparing for installation

Before depending on RIS servers for deployment of Windows 2000 Professional, there are a number of configuration concerns to be addressed. There are several scenarios in which RIS will not be a valid solution.

A.     Pre-installation checklist

1.      Check hardware

a.      All system hardware needs to be on the Hardware Compatibility List, which can be found on the Microsoft Web site.

b.      Be sure system supports hardware minimum requirements to meet those of Windows 2000 Professional

i.                    RAM

ii.                  Processor

iii.                HDD Space

2.      Check RIS server configuration

a.      All predefined services need to be running and correctly configured, including DHCP and DNS.

b.      DHCP scope has to be created to match the IP subnet to which the computer is connected.

i.                    When installing RIS clients in subnets that do not contain the RIS (or DHCP) server, a method of DCHP forwarding needs to be established.

ii.                  Most routers can function as DHCP helpers and forward the request to the RIS server.

iii.                Preconfigured Windows 2000 Professional and Server can be used as a DHCP forwarder as well.

3.      Check network adapters

a.      All systems that are not PXE-based need to have PCI network adapters, which are supported by the RIS boot disk.

4.      Plan which images to install

a.      Time needs to be spent identifying which systems in which groups will receive which system images.

i.                    Normally dictated by application packages

ii.                  Can match the OU structure of the organizational structure of the company

5.      Decide who will perform RIS installation

a.      Due to system rights (addressed in the previous lesson), who will install the systems is an important factor.

b.      Whoever starts the RIS installation needs to have permission to add Windows 2000 systems to the domain.

c.      May also play a factor in ongoing support issues, in which users are given the disks necessary to reinstall the OS on their desktops when needed

B.     Supported hardware

1.      Hardware

a.      Pentium processor (or equivalent), 166MHz or faster

b.      Minimum of 32MB of RAM; 64–128 recommended

c.      800MB free HDD space

d.      PXE-based remote boot ROM version .99 or later or PCI plug-and-play adapter supported by the RIS boot disk

e.      Net-PC-compliant desktops can be used as RIS desktops as well if they meet certain requirements.

i.                    Must be configured to boot from the network adapter

ii.                  User account that is used to run the remote installation must be given “Logon as Batch Job” rights.

iii.                User account must be given the ability to create new computer accounts in the domain.

C.    Unsupported hardware

1.      There are some systems that are never supported by the RIS server and its services.

a.      All ISA, EISA, or token ring network cards

b.      PCI network adapters, which are not supported by the RBFG.EXE utility (Some additional network cards work with the RBFG.exe utility due to their similarity with one of the listed cards, but are not one of the 25 officially support cards)

D.    Group Policy settings

1.      Group Policy can be used to modify which images are available to certain users within the network.

a.      Restricting the operating system image options

b.      Ensuring users select the right image

i.                    Determine the client requirements and make groups of users with identical requirements

ii.                  Prepare images based on the group requirements

iii.                Set permissions on images based on the user groups; do not allow all user groups access to all images

II.                   Installing an image to a client machine

When the planning stages of the RIS process are completed, the installation process for the client machines is undertaken.

A.     Creating the RIS boot disk

1.      When non PXE-based systems are used within the organization, RIS boot disks need to be created for use in the installation.

2.      RBFG.EXE utility used to create the disk

3.      One disk is created which will work with all 25 network cards.

4.      Can be created for the RIS server, a client connected to the RIS server, or any client connected to the RIS server on which the Windows 2000 Server administrative tools are installed

B.     Installation scenarios

1.      Depending on the size and structure of the organization, different installation scenarios are available for use:

a.      Attended installation

i.                    Traditional Windows 2000 installation method

ii.                  Uses Windows 2000 CD-ROM

iii.                Someone must manually answer every question the setup program presents.

b.      Unattended installation

i.                    Used in larger Windows 2000 organizations in which the need for an automated setup process relates to the administrative costs involved in mass Windows 2000 professional deployments

c.      Imaging installation

i.                    One step higher than a unattended installation

ii.                  Involves duplication of a preconfigured installation

iii.                Can include the use of preconfigured applications and system settings

iv.                 These installations are common, but can be expensive due to the need to purchase third-party imaging software.

C.    Fresh installations

1.      Operating systems can be installed “fresh,” without the use of pre-existing OS settings or files.

a.      Can take place whether or not the system currently contains an OS

b.      Can also be used during operating system upgrades, but all existing applications will have to be reinstalled

2.      Can be used in correlation with imaging utilities, such as RIPrep, which allow for the installation of application software during the initial system installation

3.      Normally the preferred installation option for organizations

a.      Decreases the number of variables involved with installation

b.      Allows all desktops to have an identical installation

D.    OS recovery

1.      When existing systems fail, RIS can be used to reinstall the OS to the exact state it was in prior to the failure, assuming restrictive measures are placed on all desktops preventing change by users.

a.      Failure can be determined by application corruption and system instability.

b.      Failure can also be caused by hardware failure, such as loss of the data on the HDD.

E.     Preinstall versus prestage

1.      Preinstall

a.      When new systems are purchased, they are normally preinstalled with the operating system and applications

b.      This installation may not always meet the needs of the organization and can sometimes be slightly modified.

2.      Prestage

a.      Term used within the RIS world (and described in the last lesson)

b.      When a system is pre-staged, its computer account is created in the AD and the necessary system identification is associated with the system at that time as well.

c.      Used when multiple RIS servers are installed on the network and you want a specific RIS server to respond to specific clients

d.      Used when multiple images are spread across multiple RIS servers

F.     Using RIPrep

1.      Remote Installation Preparation (RIPrep) is a utility provided with RIS which is capable of creating Windows 2000 images from pre-existing Windows 2000 Professional systems.

2.      System hardware does not have to be identical.

3.      The hardware abstraction layer (HAL) on both source and destination computers must be identical.

4.      Only available for Windows 2000 Professional systems

G.    Advantages and disadvantages of RIPrep

1.      Advantages

a.      Free, in that it is included with Windows 2000 Server

b.      Uses single instance store (SIS) to reduce the space consumed with multiple images

c.      Independent of hardware configuration

d.      Helps in standardizing a Windows 2000 Professional-based desktop environment in an organization

2.      Disadvantages and limitations

a.      Only used for clean installations

b.      Only used for Windows 2000 Professional

c.      Can only duplicate single HDD, single partition images

d.      Limited in the number of systems it will support

H.     Preparations for using RIPrep

1.      Only clean, “fresh” systems should be imaged using RIPrep.

2.      Systems need to have all of the necessary software installed on them prior to implementation.

3.      The source computer has to be tested thoroughly, as well as the image created, before anything is used on the real network.

III.                  Installation options

1.      Boot Installation Wizard: part of the RIS installation process and called by the BINL, is used for the actual installation on the client computer. The wizard is not actually installed on the boot disk, but rather downloaded via TFTP from the RIS server to the client. The wizard has four installation options.

a.      Automatic setup

i.                    Users only see the images that have been configured for them in the Group Policy object.

ii.                  This is the default option and the easiest installation method.

b.      Custom setup

i.                    Used normally when helpdesk or network administrators are doing the system installation.

ii.                  Allows users to select the location within AD where the computer object will be created

iii.                Allows for overriding the default naming format

c.      Restart a previous setup attempt

i.                    Used to continue previous installation which failed

ii.                  User only asked for information not already provided to the setup wizard

iii.                Works well in situations in which installation is occurring over unstable network links

d.      Maintenance and troubleshooting

i.                    Used to provide access to third-party maintenance tools that may need to be utilized before installation starts

ii.                  Can be restricted by the administration so it’s not used by unauthorized personnel

iii.                No tools are provided with the RIS server by default; any tools that need to be added to this section will have to come from the hardware OEM.

IV.               Troubleshooting

A.     Network errors: Sequence of events when the client computer starts

1.      DHCP

a.      Used to get the IP address and network configuration used to communicate with the network services, including the RIS server

2.      BINL

a.      Used to locate and connect to the RIS server

3.      TFTP

a.      Used to download the necessary installation files to the client computer and start the Client Installation Wizard

4.      CIW welcome screen

B.     Hardware issues

1.      Check hardware requirements

2.      Using RIPrep images

a.      Make sure the disk space for the image does not exceed the available disk space on the client system

b.      Make sure the HAL on the source and client machines matches

3.      Network adapters

a.      Make sure the RIS boot disk supports the NIC used, or the system meets the PXE guidelines

4.      Laptop computer considerations

a.      Most laptops use PCMCIA network adapters, which are not supported by the RIS boot disk and do not conform to the PXE standard.

5.      PXE boot ROM version

a.      Be sure the PXE bios is .99 or later; this is normally displayed during the system boot screens.

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