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Beware

I like stats information to see what brings people to my page from search engines (I usually add information that they are looking for if possible)--but I want the business in charge of such stats to be honest with me when I sign up! This is pertaining to My Computer.Com.


Subj: Re: 19 New Reports for SuperStats Users!
Date: 10/17/00
To: support-42ddidy0@mycomputer.com

To whom it may concern,

(From your [their] last email) "When were you removed from the traffic list?"

I am not sure of the exact day. I probably noticed Thursday of last week and I did not request it. I did try Sunday to go through the sign up process again so I could select the information that would be made public but I was no longer given that option as when I first signed up.

(From your [their] last email) "With the lite version of superstats you cannot choose which reports to make public."

The following is a quote from one of the emails sent to me about my lite site from your company:

Only your daily unique visitor data, site URL, and country of origin will be displayed. All other information will not be made public unless you request it to be displayed."

I really would like a reply to this email to add to the others as I will make a page with all this information. I think the public should know.

Following is the email so you can acquaint yourself with your company's offer to upgrade my lite site: . . . .

**[I have never received a response to this email sent over a month ago]**


October 16, 2000

Subj: Re: 19 New Reports for SuperStats Users!
Date: 10/16/00 6:04:24 PM Central Daylight Time
From: support@mycomputer.com
Reply-to: support-42ddi2y0@mycomputer.com

Terry,

Thanks for your message. When were you removed from the traffic list? You should have been there continually unless you chose to not be listed.
With the lite version of superstats you cannot choose which reports to make public. I misinformed you in one of my emails about this issue. I am very sorry for that mistake.
I hope that you will reconsider your decision to leave superstats. If there is anything that I can do to help please let me know.

Sincerely,

Dan Babbel
Customer Care Representative
MyComputer.com

http://www.mycomputer.com

P.S. If you ever need it, help is also available instantly online. Just click the Help link on any MyComputer.com page, or visit our Support Center at

http://www.mycomputer.com/support.html

------------------------------------------------------------
Analyze your web site traffic like never before!
------------------------------------------------------------
New and improved reports from SuperStats Professional now show you how long visitors spend on your site, and which pages they visited...even the order in which they visited the pages. Learn more about your visitors today! Sign up for SuperStats.

http://v2.superstats.com/free/sspr/12/

Original Message
====================
To whom it may concern,

I thought you might like to know that I have removed your code from all my pages (about 170 pages) and you probably want to delete my statistics from your site. I don't see why I should advertise your new superstats traffic list on my pages when you won't keep me listed on it. Also I tried and there is no way to specify what records I want made public and you are listing more than I approved (for the short amount of time I was listed).

I really don't like being connected to a business that is less than honest.

Sincerely,

Terry McKellar


October 6, 2000

Subj: Re: 19 New Reports for SuperStats Users!
Date: 10/6/00 1:10:28 PM Central Daylight Time
From: support@mycomputer.com
Reply-to: support-42ddi2y0@mycomputer.com

Terry,

Thanks for your message. You are now listed in the superstats traffic list. In order to change which reports you want made public you will need to go through the signup process again. I am very sorry that it has taken so long to get this issue resolved. If I can help with anything else please let me know.

Sincerely,

Dan Babbel
Customer Care Representative
MyComputer.com

http://www.mycomputer.com

P.S. If you ever need it, help is also available instantly online. Just click the Help link on any MyComputer.com page, or visit our Support Center at http://www.mycomputer.com/support.html

------------------------------------------------------------
Analyze your web site traffic like never before!
------------------------------------------------------------
New and improved reports from SuperStats Professional now show you how long visitors spend on your site, and which pages they visited...even the order in which they visited the pages. Learn more about your visitors today! Sign up for SuperStats.

http://v2.superstats.com/free/sspr/12/

Original Message
====================
To: Dan Babbel
Customer Care Representative

I am still not listed on SuperStats Traffic even though when I go to SuperStats Traffic Account Status, it states "Your account is set up to participate in SuperStats Traffic." I also wanted to make changes to the customizable public reporting but am unable to access those selections when I go to "SuperStats Traffic Set Up/Make Stats Public."

Sincerely,
Terry McKellar


September 21, 2000

Subj: Re: 19 New Reports for SuperStats Users!
Date: 9/21/00 8:13:30 PM Central Daylight Time
From: support@mycomputer.com
Reply-to: support-42ddi2y0@mycomputer.com

Terry,

Thanks for your message. There is currently a problem with the signup for superstats traffic. That problem is being taken care of and will be fixed shortly. After it is fixed you will need to login to your account and click on Manager and then on SuperStats Traffic Account Status. In that screen you will need to signup again. Check back every day to see if it is fixed. If you need any further help please let me know.

Sincerely,

Dan Babbel
Customer Care Representative
MyComputer.com

http://www.mycomputer.com

P.S. If you ever need it, help is also available instantly online. Just click the Help link on any MyComputer.com page, or visit our Support Center at

http://www.mycomputer.com/support.html

------------------------------------------------------------
Analyze your web site traffic like never before!
------------------------------------------------------------

New and improved reports from SuperStats Professional now show you how long visitors spend on your site, and which pages they visited...even the order in which they visited the pages. Learn more about your visitors today! Sign up for SuperStats.

http://v2.superstats.com/free/sspr/12/

Original Message
====================
To whom it may concern

I signed up for the SuperStats Traffic and have received the extra reports, but have not been listed.

I thought that I had put my site under the wrong listing and reapplied--but I am still not on the SuperStats Traffic list.

Sincerely,
Terry McKellar


September 1, 2000

Subj: 19 New Reports for SuperStats Users!
Date: 9/1/00 11:21:19 PM Central Daylight Time
From: newsletter@mycomputer.com (MyComputer.com)
Reply-to: support-42ddidy0@mycomputer.com

MyComputer.com wants you check out the 19 NEW reports along with the current 11 reports that you will be receiving, just by signing up with SuperStats Traffic. That’s a total of 30 statistical reports…for Free!

SuperStats Traffic was designed to help you promote your site that will be displayed to millions on the MyComputer.com Network.

What does that mean for you? More traffic, more recognition, more opportunities to promote your site, and more statistical reports!

By signing up for SuperStats Traffic, your site will automatically be listed, and only your daily unique visitor data, site URL, and country of origin will be displayed. All other information will not be made public unless you request it to be displayed. SuperStats Traffic will list and rank the sites that use our SuperStats service. The sites participating in SuperStats Traffic will be measured in descending order by unique visitors within a 24 hour period.

Old Button:
(88 X 31) pixels

New Button: (depicting your chosen category):
(88 X 62 pixels)

This change allows us to provide you with several new feature enhancements and 19 NEW reports. If you want to view the new reports that have been added to your account, log into your SuperStats account. After you log in, if you haven’t already, you will be asked if you want to participate in SuperStats Traffic, however the new button size will be changed on your site to reflect the enhancements to your SuperStats account. From there you will be taken into the Report Navigator to view all your new reports.
Log In:

http://superstatstraffic.mycomputer.com/manager/participate.html

Click here to check out the new Stat Reports:

http://superstatstraffic.mycomputer.com/offers/new_reports_explain.html

Take advantage of SuperStats Traffic today and get your site listed!
Then get 19 NEW reports to view your increased stats!
The SuperStats Traffic listing will be displayed September 14, 2000.

Bookmark

http://superstatstraffic.mycomputer.com

to view the Superstats Traffic list and where your site has been ranked on the listing in your chosen site category.
Log into your current SuperStats account and sign up!

http://superstatstraffic.mycomputer.com/manager/participate.html


August 31, 2000

Subj: Showcase your site with SuperStats Traffic from MyComputer.com
Date: 8/31/00 6:07:01 PM Central Daylight Time
From: superstats@mycomputer.com (SuperStats)
Reply-to: superstats@mycomputer.com (SuperStats)

MyComputer.com is proud to announce the release of our SuperStats Traffic ranking service. SuperStats Traffic will list and rank sites that use our SuperStats service. Sites are measured in descending order by unique visitors within a 24 hour period.

WHAT DOES THIS MEAN TO YOU? --MORE PUBLICITY, MORE OPPORTUNITIES FOR GROWTH just a few of the reasons why you need to be present on SuperStats Traffic ranking service. A new, FREE service from MyComputer.com.

Your site will automatically be listed in SuperStats Traffic, and ONLY daily unique visitor data, site URL, and country of origin will be displayed. THE OTHER INFORMATION WILL BE PUBLIC ONLY AT YOUR REQUEST. In order to assure accuracy in displaying your site, please update your site and category information now by Clicking Here:

http://superstatstraffic.mycomputer.com/manager/participate.html

WANT MORE ATTENTION? WANT MORE TRAFFIC? WANT MORE RECOGNITION? You got it with SuperStats Traffic!

SuperStats Traffic is designed to bring traffic and new visitors to your site. To learn more about how SuperStats Traffic listing will work and what features and benefits it provides to your site, Click Here to sign up!

http://superstatstraffic.mycomputer.com/manager/participate.html

Take advantage of this new FREE service today, and get your site even more exposure!
Click here to sign up!

http://superstatstraffic.mycomputer.com/manager/participate.html

All SuperStats Traffic rankings will be available via

http://superstatstraffic.mycomputer.com/


Check back in a few weeks to see our listing and where your site is ranked.

Sincerely,

Kym Collins
Product Manger - SuperStats Traffic
Superstats@mycomputer.com

P.S. I’d love to hear what you think about SuperStats Traffic. Let me know after you check it out!

If you DO NOT want to:
· drive more traffic
· watch your stats increase
· get listed on a very popular search engine

You can elect to not participate in SuperStats Traffic by Clicking Here:

http://superstatstraffic.mycomputer.com/manager/participate.html

If you are a current SuperStats Lite user, you will be receiving 27 extra reports, and your button size on your site will change to 88X62 pixels. The button will also reflect the category you specify in the sign up process.

*Note: Please respond by September 14, 2000 if you do not want to be listed by the number of unique visitors your site attracts. You always have the option to control your listing. You can choose to opt in and out at anytime.

Check out what’s new at MyComputer.com

http://mycomputer.com


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Started Page October 29, 2000.

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