The User

The user is the audience for which a specific product is created. Multimedia developers need to always keep the user in mind when designing at all levels, including content, navigation, and interface. It is also a good idea to integrate the technology for collecting and integrating user feedback into the completed project. User feedback can be built in electronic forms, surveys, questionnaires, as well as an electronic contact such as an email address. User feedback can also be collected on a product registration packet that the user can mail back to the developer. Building in user feedback allows the user to critique specific features of the product and offer suggestions for improvement. The user can tell the development team if there is a problem that needs to be addressed. It is a practical, ongoing method of usability testing.