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Management

My management experience dates all the way back to my Navy years. I was the supervisor of my own mobile radio shop the last two years I was in the Navy. I have been required to manage people or processes in most every position I have had since leaving the Navy in 1990. I am a manager with the following traits:

A decision-maker, well organized and resourceful.
A mentor used to building successful teams.
A person of high integrity who delivers.
A person equally effective working in self-managed projects and as a member of a team.
A person with a proven history of excelling in positions at all levels.

Here are my management positions and some of their responsibilities in chronological order. 

As the Director of Sales Engineering for helloNetwork, I was responsible for managing the pre and post sales processes required to sell streaming media solutions. I created the sales engineering department and all sales engineering processes. This included the creation of FAQ, white paper and proposal documents. I had one sales engineer in the department and we supported 12 sales people across the United States and in Europe.

As the Director of Sales Engineering for Vast Solutions, I was responsible for managing the pre sales processes required to sell application development services. I created the sales engineering department and all sales engineering processes. This included the creation of proposals, requirement and statement of work documents. I managed a staff of 5 sales engineers as well as a support staff comprised of technical writers and administrative personnel to support 10 sales people across the United States.

As the Director of National Accounts for PageNet, I was responsible for managing corporate accounts for all Fortune 500 companies. This list included companies like Sprint, MCI, AT&T, Prudential and Wal-Mart to name a few.  Overall my team supported more than 100 accounts as well as all of the local PageNet offices use of Nationwide services. I managed a group of 3 account representatives as well as 5 customer service representatives. I worked cross functionally with the 3 divisions of the National Accounts Department numbering more than 500 employees. I was also responsible for traveling to local offices and training PageNet personnel on all new wireless technology.

As the Northern California Switching Manager for PageNet, I was responsible for managing a paging system consisting of 18 network switches.  This system supported over 700,000 customers in Northern California. I managed 12 technicians and was responsible to manage a 7M dollar budget.  See network management for a more complete description of these activities.

As the San Jose System Manager for PageNet, I was responsible for managing a paging system consisting of 3 network switches and over 50 paging transmitters. I also managed 4 technicians and was responsible to manage a 2M dollar budget.

As the Manager Repair and Return for Digital Microwave Corporation (DMC), I was responsible for the repair of all returned equipment to the company. I had 12 technicians working for me. I reduced the back order inventory from 3000 units to 300 units by creating a repair and return process designed to streamline the service procedures ensuring maximum efficiency and increasing productivity.  See manufacturing for a more complete description of these activities.

As the Production Line Manager at DMC, I was responsible for the manufacturing, testing and shipment of the 23 GHz product line. I supervised over 20 people on two shifts. I was promoted to this position after working at DMC for less than 5 months. See manufacturing for a more complete description of these activities.

 

Feel free to email me for additional information. 

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