P r o f e s s i o n a l   q u a l i f i c a t i o n s:

• 9-year experience in B2B sales/marketing and customer service (6 years management level job record with market's leader in industrial advertising).
• Extensive expertise in working with industrial customers (sales, consulting, follow-up service). Technical/industrial knowledge.
• Practical knowledge of international industry-related markets.
• Excellent spoken and written presentation skills.
• Team leadership in intercultural environments with an emphasis on cohesiveness and creative target-achieving.

• Sourced and developed sales accounts (during my employment their number increased by 400%)
• Carried out sales support, multilingual marketing media development.
• Initiated and supervised bottomline-oriented brand awareness campaigns (both online and offline).
• Developed practical foreign trade and e-commerce solutions for client small and med-sized companies.
• Forged partnerships with related offline/online media, government and business agencies.

• Optimized industrial directory's taxonomy and integrated its offline and online versions.
• Created an annually updated bilingual industrial directory website (around 800 customer accounts and 100,000 data entries) and successfully used it to market client products and services.
• Created and marketed multilingual corporate web presence for industrial producers, dealers and service providers.
• Carried out multilingual search engine optimization (SEO) for multiple industry-pecific websites, achieved #1-3 rankings in major search engines.
• Trip To Bangkok tourist info website awarded Best In Asia-Pacific in Aug'98.

• Organized and managed large and small multiple projects reporting directly to Managing Director. Implemented outsourcing and non-quality-compromising cost-cutting.
• Instituted Thai-English-Thai Searchable Technical & Business Terms Glossary and Thai Phonetic Transcription Standard for use in searchable databases and documentation.
• Introduced Standard Operation Procedures (SOP) for streamlining sales leads and customer feedback processing, database updating and business correspondence.
• Organized new media training sessions for sales stuff and clients.
• Performed planning and marketing communication for trade fairs and exhibitions.
• Translated, edited, QC-ed and created content for localization and publishing projects (fields/languages: official, business, technical, websites/Chinese, English, Japanese, Russian and Thai.