Outcomes of encouraging Openess
Benefits for the gay individual
Returning to the question for this paper: "What is the benefit of being out?" - particularly given what has been said about the level of discrimination.
Leaving aside the reality of being able to remain truly closeted, two important contributors to career success are networking and mentoring. Organisational group dynamics rely on personal interaction and an individual that distances themself from the group will also miss the opportunity for fully participating in teamwork and finding a mentor 36. It is a group level that much is determined and failing to participate results in being passed over for assignments and promotion 37. Openly gay employees are more likely than their closeted colleagues to be able to find such informal support because of the dynamics previously mentioned that cause a loner to be excluded from the group. Being open means that homophobic comments said behind your back that can rapidly poison an employee's relationship with the company are countered by colleagues who come to your defence. It is also more likely that a company will alter inequitable policies if they can identify an employee that is effected by them. From personal experience it takes a lot of effort and care to manipulate group dynamics to advantage. But once having made the breakthrough a gay employee is able to take advantage of the benefits of inclusion. The study of gay Harvard MBA alumni 38 detailed discrimination but also determined it is better to be open about being gay than to remain closeted 39. The authors concluded it is better to come out (and thereby exert some control over the process) than be found out or, worst, be 'suspected" of being gay 40. Those open about their sexuality reported the highest levels of happiness with their careers and personal lives. The openly gay employees suffered far less stress than their closeted colleagues and were far more productive. Being out also tends to impose less stress on gay partners, particularly if they themselves are out, and this contributes to a better home life 41. Nevertheless, coming out is not an easy process; particularly when simultaneously working through your own fears and insecurities about how others will react.
Being open exposes you to hate and possible victimisation but it also enables you to enjoy friendships not possible when closeted - I am now far happier to be considered different because I am gay than to be considered different because I appear incapable of having friendships or showing love.Benefits for the Corporation Leaving aside the requirements of any non-discrimination legislation, the core reason for encouraging a diverse workplace has been succinctly put by James Houghton, Chairman of Corning Inc.;
"To avail ourselves of the entire pool of talent out there, we cannot rely only on white males. To attract the best talent we must demonstrate that we really believe in and practice diversity in the workplace." 42 It is simple to conclude that Corporations that discriminate against homosexual employees are precluding themselves from the largest and best pool of job applicants 43. In failing to construct an environment in which all employees feel comfortable about being themselves corporations fail to realise potential productivity gains for both gay employees and their heterosexual colleagues 44. Further, such information about homophobic (or homo-friendly) companies is often rapidly and widely disseminated 45. [Appendix B] Whilst debate continues about the exact number of gay men and women a rough estimate of 5% of the population appears reasonable 46. In Australian terms this indicates a working homosexual population of up to 500,000 47. The trend over the past few decades has been for homosexuals to be more open about their orientation. A portent of the future is the greater unwillingness of younger gay men and women to accept even a policy of "Won't Ask, Don't Tell"; their hardened attitudes building on earlier reforms, recognition of the personal cost of being secretive and a realisation that they need not work in a homophobic environment 48. After suspending homophobic or heterosexist attitudes, gays would otherwise be seen as an ideal 'group' to attract 49. Modern research suggests gay employees show on average the same levels of emotional stability and display higher incidences of the work styles demanded by modern corporations - such as lower aggression, higher inter-personal skills and greater collaborative behaviour - than either male or female norms 50 [some graphs for Australian gay males are contained in Appendix C as illustration]. Gays often react to a fear of social rejection and an inability to pursue relationships until they have independence away from the family home by pouring themselves into their studies and work. The gay average skill level is consequently higher than the societal average. Figures for the US show 60% as college graduates (against the average of 18%) and 45% holding professional or managerial positions (against 16%) 51. UK figures show 27% of gays as holding degrees against a national average of 9% 52. In blunt terms, gays may represent 17% of the college graduate and 14% of the professional/managerial pool in the US and 15% of the degree pool in the UK. This suggests that in a corporate environment using figures of 5% may well understate the importance of attracting and retaining talented gays 53 - and in drawing them away from the 'safe' environs of running their own small businesses and from government and academic circles. To this end, it is generally acknowledged that encouraging full and stable family lives is simply good business practice 54 - it is well established that 'married' couples are healthier and more financially secure than singles 55. For homosexuals this means employers encouraging them to be open about their sexuality and to incorporate their partners into the workplace. In summary, a forward thinking corporation will do well by heeding the trends and go further than anti-discrimination legislation currently proscribes. To argue against non-discrimination requires spelling out clearly why being a homophobic corporation is good for business; this is something that cannot be done - any more than it can be done for advocating racism or sexism. Benefits for heterosexual employees Initial reluctance and discomfort from heterosexual (and sometimes closeted homosexual) employees is eventually replaced by better personal interactions as an open and non-discriminatory environment is created.Openness of such kind encourages more effective teamwork, a more 'family' feel to the workgroup, and higher levels of commitment and respect for the corporation. Workers in such organisations are typically more satisfied with their work and their lives; and this is of benefit. Such organisations are better able to identify and respond to customer requirements and this superior performance gives greater job security to all employees. At a personal level, individuals who know gay men and women tend to be more secure with their own sexuality and are more comfortable when discussing matters of sexuality and gender with their children 56. From the perspective of organisational leaders and their management team; learning to oversee diversity makes for a better manager overall 57 which enhances their own confidence and performance as well as being a valuable asset in its own right. |
Back to Construction of the difference | Up to Table of Contents | Ahead to What the Corporation can do |
Footnotes for this page |
36 | "Much 'work' is in fact the management of relationships, which means workers are forced to notice the social qualifications of their peers" Woods JD, Ibid p 23 | |
37 | Cross & White Ed., Ibid, p 101 | |
38 | Friskopp & Silverstein, Ibid | |
39 | The findings will be some what self-selected as openly gay men and women are likely to choose welcoming corporations in the first place | |
40 | This in all probability has much to do with the level of trust required between people before they can establish deeper personal and working relationships. Given the level of office gossip many colleagues already 'know' when an a employee is gay. For that individual not to take others into their confidence often leads to feelings of resentment or further gossip about just what the gay man or woman has to hide. Even if not fully comfortable with homosexuality most work colleagues appreciate honesty and see openess as a courageous and admirable quality | |
41 | I hated the imposition on my partner when we were living together before I had come out to my parents or most of my friends. My partner could not pick the telephone immediately or answer the door without checking - never mind being unable to attend occasions with me. I know he resented the amount of time this meant we could not be together - particularly as both of us worked and had precious little spare time to begin with. | |
42 | Cross & White Ed., Ibid, p (ix) Fortune magazine 16 Dec 1991, (Gay in Corporate America: What Its like, And how Business Attitudes are Changing) also reported than stereotypes of where gays worked could not be sustained - more worked in science/engineering than social sciences, 40% more worked in finance/insurance than in the arts and 10 times more worked in computing than in fashion. p 43 |
|
43 | Friskopp & Silverstein, Ibid | |
44 | Fortune, Ibid, p 54 | |
45 | via personal networks, gay directed publications, and more recently the Internet | |
46 | The often used (and abused) figure of 10% arose from the work of Alfred Kinsey (1948). Kinsey actually used a scale of degrees of sexuality (probably his most lasting contribution) and found the following percents for males 4% exclusively homosexual after onset of adolescence (and about 2 to 3 % for women) 10% more or less exclusively homosexual 37% homosexual experience leading to orgasm (with a figure of 28% for women) 54% some form of homosexual experience, some not to orgasm Females have not been as extensively studied. This is because female sexuality has traditionally been devalued or ignored and also because female homosexuality was not a criminal offense and therefore did not get the same medical and legal attention. These figures have been backed by other work. The more recent Janus study (1993) estimates 9% to be homosexual as does Michael (1994) who looked at the 12 largest cities in the US. The Janus study further found 39% of men and 27% of women to had homosexual experiences. Right-wing Christian organisations have taken to misquoting figures from the Batelle study (1993) proporting to show a figure of just over 1%. Their use distorts a survey which involved middle-aged women going door-to-door and asking people for their social security numbers and the names of their employers before asking a series of sexually intimate questions. Some 27% of those approached refused to participate and of those who did it can be well assumed that they were not completely open about their sexuality. Even the study authors dismiss use of the figures for this purpose.A more accurate measure can be gained from a Canadian study into suicide conducted by Tremble (1994). The system used was focussed and able to satisfy the respondent's desire for annonimity and indicated 5% of men were gay and 5% were bisexual (these figures do not include heterosexual men who have same-sex fantasies to some degree). McNaught (Ibid) has supposed that perhaps 2% are homosexual in identity, that is openly and proudly professed to be homosexual which also agrees with figures drawn from the National Survey on Sexual Activity (1994, UK) and findings of the University of Chicago National Opinion Research Center. The lowered figures illustrates the degree of internalised homophobia causing to the other 8% of homosexual men not identifying with their own sexuality (at least publicly) and the way in which homosexuality was often defined (eg homosexual intercourse in the past 12 months - not a definition that most straight people would accept for being considered heterosexual!). A US survey by Marketing Consultants Yankelovich Partners found 6% willing to identify as gay, lesbian or homosexual - further indicating that attitudes amongst gays are changing rapidly towards openess - bearing in mind that this finding does not conflict with the consultants own commercial interests to hope this group was as large as possible. Kinsey also reported that 46% of men were exclusively heterosexual. Of this group Masters and Johnson (Homosexuality in Perspective, 1970) reported they were surprised by the number who had same-sex fantasies during heterosexual sex. Such data leads one to speculate on how many 'heterosexuals' would freely experiment with and report homosexual experiences if it was not such a social taboo - having homosexual experiences would not, of course, label them as gay. For the '5%' I am of the opinion that this number represents those employees who either will or at times in their working lives be living in a homosexual relationship and who will be effected by Corporate policy. I also believe having had heterosexual experiences does not indicate that they are capable of functioning heterosexually. Rather the experiences serve only to affirm their own homosexual orientation. Very few gays accept their homosexuality before at least attempting heterosexual norms of sexuality, especially while adolescent. An individual's struggle to at first deny and then accept a gay sexuality is often misunderstood by heterosexuals. |
|
47 | calculated from Australian Bureau of Statistics, 6203.0 and 6342.0, 1995 | |
48 | For discussion of this see: Let them Marry lead article, Economist, 6 January 1996. Even the header in this conservative magazine is telling. | |
49 | It should not need reminding that 'groups' of people are not employed by corporations - individuals are | |
50 | Gay men and women need to learn these skills to simply live day-to-day. They are often a behavioural pattern well established by working age. | |
51 | Wall Street Journal, 18 July 1991. Whether this refers to all gay men and women or only those who are self-identified and open is unclear. | |
52 | Survey by Overlooked Opinions for Channel 4 see web page: http://www.qrd.tcp.com/qrd/www/misc/polls/stats-930427.html | |
53 | It is probably even more pronounced for companies wishing to retain or attract female managers - the Janus report (1993) found 30% of 'career' women were lesbian in orientation against 12% for homemakers. | |
54 | Domestic Partners Benefits, Partners task Force for Gay & Lesbian Couples, 1996, via Internet http://www.eskimo.com/~demian/d-p.html | |
55 | Economist, Ibid | |
56 | Though again this is also a 'chicken-and-egg' debate; are those most comfortable with themselves more likely to establish friendships with gay men and women or does the friendship itself result in this outcome? | |
57 | Cross & White Ed., Ibid, p 142 |
This work remains the property of the author (grantdale@geocities.com) and of the University of Melbourne and may not be reproduced, stored or edited in any way without the expressed permission of the author. It may be quoted for academic purposes provided the author is acknowledged. |
URL: http://geocities.datacellar.net/WestHollywood/7378/ New format posted January 13, 1998 This page revised 19 August 1998 |